My husband suggested Dome Cafe at this location. The views and ambience was peaceful and picturesque.

We placed a large food and coffee and drinks order? unfortunately the service was below average and wait time was extensive for a party of 15,most whom were overseas family who were on their way home after a family funeral.

I was rhe first to order for 5 of us and we got our food last out of the others who ordered. In fact the person whose dad had passed away got his meal extremely late. I acknowledge we ordered only 1 of the big breakfasts so that contributed to the delay.

However when we inquired regarding the late meal the woman was militant asking for a name for the order and number. She was not polite but insisted on a name. Dome in my experience do not require names but numbers. The meal came but without apology and it was clear that the person had waited beyond a reasonable time frame even without the delay in our mistake in ordering.

It left a poor impression on such a beautiful location, suburb and our experience at Dome over the years. More importantly on our oversea guests.

It is clear that the service person would benefit from customer service training and the cafe could improve food service times as we contributed a big order.