Wat The Fish (WTFish) — Attraction in Sydney

The staff was very rude and have a bad attitude, I can see he depises me. When I request he put more oxygen in the fish bag for me because I travel long distance, he said “you are not special than anyone, if the fish die, it’s because of you not me”. The price is good because it’s sale but the attitude of the staff was unacceptable!

Update: I didn’t say anything about my fish keep dying, I don’t have time to confide with you:), the only thing I say is can you put my fish in the bag with care pls, but what I got in return was an attitude face, eyes and contemptuous words, throwing the bag of fish at me and shouting, "Just check, make sure you check carefully and don't blame us. We have nothing to do with you. If the fish dies, it's because of you, not us.” And then he taught a lesson about fish and smiled scornfully as he despised me for not knowing anything about fish. I’m standing there with my face...

I wish I could give them 0 star. I bought $120 worth of different fish from them on Monday and one them died the next day and the other one had popey eye infection. I tried to reach out to them on Gumtree and called them 10 times but their response was kind of confusing. They told me they won’t accept anything if the fish is out of the plastic bag that they put them on and has gone to my fish tank! They also told me their fish are healthy and when I asked them how do they know and if they have been checked by a vet and no responses was given . All I asked was , to refund my money for two fish or I was happy to take the dead fish and infected one back to get two more fish. However, they stopped responding to my messages. 10 bucks won’t make me rich but you guys need to have a bit of decency. Not happy with your response and your comments. You are not...

Highly recommended! My family, friends & I find Dylan extremely polite, professional & pleasant to deal with. Dylan is super nice, genuine, passionate & knowledgeable about fish keeping (fish & fish care). I have friends & family that commute all the way from Canberra & Regional NSW to Dylan's store because he offers a premium quality variety of fish, fish care & accessories at the best prices. More importantly, Dylan shares & caters his expertise to all ages, cultures and all levels of fish keeping (from beginners to professional fish enthusiasts/aquarists). FYI for the people that live closer to Sydney city - Dylan recently opened up a store in Sydbey CBD. For variety, Wetherill Park is still the store to go. Keep up the...