The setting at Woody Nook Wines is very pretty. Our outdoor table overlooked lily pads on a pond, with frogs croaking nearby, and the gas fires kept it toasty and warm. Sadly, the rest of the experience didn’t match the setting. Our wine tasting was over in less than 10 minutes, with wines poured so quickly there was barely time to appreciate each one. It felt rushed, almost as if we were being hurried through. For lunch, we shared the arancini to start. The flavours were there, but they were served tepid at best, which let the dish down. We were both looking forward to tucking in to a steak ($42) but were put off ordering after the arancini left us wondering how well the steak would be cooked.
Probably just as well as My husband opted instead for a steak sandwich. It was okay but lacked care in cooking, seasoning and was gristly, and the hand cut chips were tepid and soggy...they had potential to be incredible if cooked well. I had the fish and chips, which was ok but nothing to rave about. The small side salad was actually the best part of my meal. When it came time to pay, there was no enquiry from staff about how our meals were. Staff were present throughout our visit, but their demeanour felt flat and disengaged. No smiles or warmth, which left the experience feeling a little lifeless. While the location and setting are lovely, the rushed tasting, underwhelming food, and lack of welcoming service mean it’s not somewhere we’ll be hurrying back to. This is a shame as we've been visiting over the...
Read moreThis winery restaurant is obviously very popular with a great atmosphere, the wine and service behind the counter was exceptional and very nice selection of wines and tastings. We were served by a very nice well mannered waiter of French origin when we ordered our meals, but we were obviously forgotten about completely for over an hour until I mentioned we hadn't received our meals. It was very busy and they were turning away customers because they were fully for birthday parties and other large groups, I enjoyed the meal I ordered and it was 5 star as was the wine I was consuming, however some of my companions weren't overly impressed with the quality and quantity of their meals, which they thought were very small serves for the price. Getting access to the bar area was difficult with all the tables and chairs blocking the path with the birthday party happening inside and the other access was full of people sampling wines etc. The carpark was packed and could be better laid out. However, i would definitely recommend a visit to this great little venue as the staff are exceptionally friendly and helpful and I will be returning at a later date to hopefully give them a 5...
Read moreWent there for a wine tasting session. Was excited as heard much about their award- winning wine but to our disappointment, the hospitality was so bad.
Assigned us this lady to introduce us of the wine ( in black in photo) who was so snooty throughout the session…. The whole group all felt the same about her.
When one of the ladies in the group took a photo of the room, she ( lady in black) was so offended and questioned her rudely if she was filming her! Gosh! There’s better way to ask but not in such a rude and offensive tone!
Someone is just taking a photo to capture a memory of the experience !
If photography or filming is not allowed , please put a signage there!
We went back to the bus totally disgusted by her attitude . Guess what, none of us in the group bought anything there.. !!! We said we were not sure if the wine was not great or was the poor experience during wine tasting session resulted to us not liking any of the wine .:.
So what if you have award-winning wine but with such poor service .. who wants to buy from you ? There are cellar door with nicer people and friendlier...
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