We organized a wine tour and included a visit to Bird in Hand. Prior to our visit, I contacted them via email to inquire if we could attend, and they responded that while they do not accept reservations, we were welcome to visit on the day. Upon our arrival, I was informed that, due to the lack of a reservation and their unawareness of our visit, we might be asked to leave.
Despite this, they allowed us to purchase drinks, with almost everyone in our group buying a bottle for the table. However, shortly after making our purchases, we were effectively asked to leave before we had even enjoyed a single glass. They claimed we were too loud, yet we were all making a conscious effort to be respectful. Given that we were a group of 27, our conversations naturally seemed louder compared to a smaller group of five. We were seated outside, away from other patrons, and compared to the other wineries we visited, which treated us with warmth, we were notably quiet.
The fact that I had communicated with them beforehand and received confirmation of our welcome, only for it to become an issue upon our arrival, was unfair and led to a wasted trip. It appeared as though they were primarily interested in extracting money from us before promptly ejecting us. Our behavior remained consistent throughout, so if there was a genuine issue, they could have addressed it before allowing us to make purchases. Instead, they waited until we had all spent money.
Although one of the staff members was courteous, the manager was exceptionally rude and even attempted to charge someone $360 for a $60 bottle of wine. The need for a guest to correct the manager on the price is quite disgraceful. I would not recommend visiting this...
Read moreThis winery is the biggest rip off and an embarrassment to the Adelaide Hills. To be charged $20 for a bit of whisky in a glass that tasted like water is extreme insanity. Not having a beer option is a huge let down and not offering the variety to customers is disgraceful. There is a cost of living crisis gripping the state but these money hungry parasites continue to take advantage of this unfortunate circumstance. Highway robbery I would call it. They get away with charging these stupid prices because it’s legalised robbery. Of course wineries try and justify how many overheads they have to manage. Well that’s not true because most of their takings is profit and the sad reality is the consumer is over charged. $20 for a glass of watered down whisky. I’m more wiser now and once bitten twice shy. A bird in hand?? No no no. It’s your cash in their hand and that’s their bottom line. No different to pub owners who feed off the...
Read moreDelicious wines. No tasting charge and a pretty cellar door with fire places, foosball, pingpong and barrells of wine. We went here on a Saturday in late May because we liked a wine we once had and it was recommended. The view was pretty nice.
A guy was buying 10 cases of the sparkling pinot noir, he apparently liked it. We did too, but it did ocupy the cellar door server for a while, which left us unattended for a little while, which was understandable. As soon as he was finished he took great care of us, he was very knowledgable.
The wines were all very good. We really liked the shiraz. The premium wines which you also get to taste were delicious.
The cellar door was very nice, it's attached to a big barn which is half full of barrells, but has a really funky table tadting area with a couple of roaring log fires.
Highly...
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