The Beach Club at Rosewood Bermuda — Attraction in undefined

As long time members, my experience has left me shocked but at the same time I’m not exactly surprised. I come here with my family often and I always hoped it would get better, but it never does; today was my final straw.

I am there with a family of 5 and we all sit down to order. We wait almost an hour for our food to arrive, but it is quite a busy day, so I let it slide. I leave and come back and the food has arrived and my daughter has put a napkin over our food so flies don’t land on it. My son who was with me uncovers his meal, which was an ADULTS fish and chips as him and his nan were planning to share it; there is one piece of cod fish which is the size of his (9 yr old) hand and the fries are lukewarm at best.

And the worst part: We had to pay 39 dollars for it!

I call over our waiter and talk to him about it and he brings over a manager (I’m not some sort of Karen) the manager then insists that the cod is ‘freshly caught,’ which is why it was so expensive, and treats me as if I am being unreasonable. Well I still wasn’t happy about paying $39 for a piece of cod as big as a child’s hand that was supposed to feed an adult! We managed to get the fish off of the cheque but the whole ordeal was very frustrating!

I would not recommend going to tuckers to anyone else and would much rather suggest other beach clubs because my experience was so utterly awful!

The picture attached shows the fish. The fish looks eaten but he had only taken a bite...

Beautiful beach, but it is just a little bit too far away from the main hotel. Unless you know exactly how to get there, you can easily get lost just like we did along with another couple from the hotel.

It wasn't too crowded when we were there, but the beach staff was not attentive at all. For what the resort advertise itself to be, the service is not up to par.

Having to go get my own drinks multiple times during a morning is just not what I have experienced at lower end...

Had a spectacular birthday dinner for a large group. Everyone was pleased with the food and service. Weather was crummy for a beach restaurant dinner but everything else that the staff could control was done perfectly. They allowed us to bring our own cake. Oh and been back since to hangout at the beachside pool....