Splashifax — Attraction in Hammonds Plains

Potential guests should be aware that there are no lockers on site and no way to secure essentials (such as car keys) besides bringing along an extra person to guard belongings. Like many other guests, we brought a small bag down to the picnic/waiting area, which contained towels, sunscreen, water bottles and our car keys. Unfortunately for us, another guest accidentally walked off with our bag while we were still making our way back to shore.

Splashifax has no systems in place to deal with this issue. There is really no option besides trusting other guests or bringing along an extra person who will not get to share in the fun of the park.

In our case, we waited three hours in 30+ degree heat for a family member to deliver a spare car key. At my daughter’s request, Splashifax allowed us a single paper cup of water to share between two people. They refilled the cup on request. They did not have adequate water, shade, cooling systems, sunscreen or anything else you might think of to help us out. When I finally arrived home I was dehydrated and sunburnt, along with dealing with the stress of a $750 estimate for a replacement key fob.

The company has you sign a waiver before you participate, saying they aren’t responsible for your personal belongings. They know that this is going to happen, but they don’t bother providing small lockers like every other water park in the world. I would argue that asking someone to take personal responsibility is only meaningful when there’s a reasonable way to do so. I encourage everyone to consider whether this experience is worth taking that risk. After all, there is every reason to assume that this will keep happening to other guests.

In the 5 days following the incident, we barely heard from the company, despite their very kind social media manager telling us that we would hear from a supervisor. It was only through my wife’s postings on various local Facebook groups that we finally got the attention of the guest who had accidentally taken our bag. Splashifax themselves refused to post on their very active social media, instead opting to send out an easily ignored email to guests who attended our session.

I’ll close by saying the park is as fun as it looks and the staff on site are all very kind and doing the best they can. Unfortunately, until this park adds some basic necessities, I would not feel secure trusting that this wouldn’t...

This was an amazing experience. Well organized. Fun and unique. Highly recommend! Hope to come back and do it again some time. Thanks to the staff for a seamless and enjoyable experience.

Definitely ideal for strong swimmers only, even though life jackets are mandatory, because there is a lot of swimming involved and it's a serious workout. You can of course get some minor injuries, as with any physical activity, but there are safety talks for safe use, life jackets provided and checked before you go on, and life guards, a medic trailer, and other staff on site to deal with any issues. I think they have made it as safe as possible for the type of activity it is, and after the its up to the user to know their own ability level.

Website says age 5-11 allowed with an adult in the water with them, but personally I have two 7 year olds and would not even consider taking them yet. It was however, fantastic for my teens. I think ages 10 and up is more suited to this activity.

A change area would be a nice addition, as currently the only place to change is a porta potty, or your vehicle.

I see lots of complaints about the price of the land lovers pass. My husband and three youngest children went as land lovers (ages 7, 7, and 3 months). After being there I think that it's pretty reasonable. Yes, they can sit at picnic tables and watch (which the park must have moved closer this year, as it's definitely close enough to take photos and watch). But on top of that, there's a wagon ride there and back, several playgrounds to enjoy, and visting the farm itself included in the price. $12 to enjoy the farm isn't too unreasonable. We spent half the afternoon there after our splashifax experience petting animals and playing, so even our non-swimmers had a great day. Maybe group discounts could be considered as it did add up to a fair bit even for our family (two adults, 5 children) but even at the current price I felt it was...

Splashifax is located on Second Lake at Hatfield Farm. It's like a ninja warrior course on the water where the obstacles like bounce castles.

Positives There are lots of staff on the Splashifax site. There is a variety of obstacles, including slides and jump points of varying heights. The 90 minutes goes by quickly. The unicorn is big! I'm not a good judge of distance, but it's about 15 ft from the back of the unicorn to the surface of the water. Teenagers would appreciate the range of challenges

Negatives The wagon ride from Hatfield Farm to the lake is not COVID-safe. Although the wagons are open, we were too close together and not everyone was wearing masks. Family groups or bubbles should have been given their own row in the wagons. The area for entering and exiting Splashifax is too small. It was hard to maintain social distance. Staggering start times within a 90-minute time slot might help with the wagons and the marshalling area. Although Splashifax is large, there are choke points where we couldn't social distance. I estimate there were 25% too many people. All but one of the staff that I saw were students. There needs to be more adults providing oversight. For example, people often slipped while climbing an obstacle and landed on the people waiting in line for their turn. There should be staff supervising the lines. Staff tended to congregate in groups and could not always be found. For example, we were told to walk down a path until we found another person wearing a Splashifax shirt. We got lost because there was no one with a shirt and we kept going. This person did turn up, but not in time for us. Recommend that only physically fit adults participate. The obstacles are slippery! We heard people commenting on their injuries while we were there-- elbow, knees, ankles,...