Centre Vorlage — Attraction in La Pêche

Very disappointed in the ski school experience as they have no regard for safety. We had our 4 year old in their ski school program, and she was repeatedly placed on a chairlift, without an adult, and was unable to pull down the bar on her own because she is young and small. She literally rode the chairlift up the hill, without an adult, with the bar pulled-up the whole time. Thank god she didn't fall off. We spoke with the instructor (who rolled her eyes at us) and heads of the ski school about this who agreed this should not be happening, yet our child continued to be placed on the chairlift without an adult against our explicitly expressed instructions. I called the ski school to report my concerns and no one bothered to call me back. Will never register our children in these programs again and would caution other parents as well.

Our older daughter also did the advance program and was miserable as well. She spent most of the time standing around on the hill freezing, waiting for other students to catch-up, and hardly skied at all during her two hour lesson. 2023 Winter was a very poor experience for...

10 our of 21 runs open, but full ticket price and I wouldn't have even minded...but when you get yelled at by ski patrol because you're on a blue with plenty of snow and they've decided to close it for reasons unknown (and there were mounds of man-made snow all over the mountain just waiting to be groomed into the base...)...even though there was a blue on the other chairlift that was in worse shape and still open with a warning sign about bare spots...it kind of just gets on your nerves.

Also, someone stole my sunglasses from the cafeteria, one of the few runs that was open was being used for a rinky dink race, but the athletes (and their parents) chided anyone who tried to use part of the run that had their gates on it to one side-chill guys, it's not the olympics-, the chalet is way too far from the bottom of the lifts so it's a hike for the kids to get them, the lifts closed at 3:45, not 4 and I got yelled at by the operator that it was his weekend too (I was there with my six year old niece and she wanted her full 4 hours).

Unlikely to go back, unless...

This should have been a 4 to 5 star review, if it wasn't for the terrible service on the phone, The slopes were fun, the instructor Jaques was wonderful, I wanted to call again and book a lesson but I could not get anyone, so I left my number they called back a day after and hung up after two rings, I could not pick up the phone fast enough and then I had to go through the whole process again except this time the extension was not working at all, so I called the reception, she was very rude kept on interrupting me and literally, would not let me speak, I kept saying just let me speak please and she kept interrupting, she kept saying call back tomorrow or email and I wanted to tell her that the extension is not working, then she became very sarcastic in a nice way and aggressive in a nice way, how any business can have their team be this rude to their customers is beyond me, one phone call like that and the customer is forever...