Rocky Mountain Turf Club — Attraction in Lethbridge

We just had our wedding reception here. I can't begin to detail the issues we had Rose organizing the event. Just as described in other reviews, she was frazzled and constantly making excuses for her inability to assist us with even the simplest requests. Had to completely redecorate the venue the day of the reception and items we had requested prior to the event that she promised she could provide suddenly were unavailable the day of. Went back on her word on what was promised and instead of being helpful and accommodating she was incredibly rude and condescending. Have never experienced such a terrible customer service situation. I'm giving the two stars because the servers and chef were so kind. Unless they rehire someone to deal with their events, my only advice...

Well, that wasn't what I was expecting to read. Looking onward, to a brighter side. There is always room for improvement to every situation. So, maybe iy needs help or is just not suitable for the position. Sometimes, a change can make a world of a difference then the results are more positive!!!!!!!!!!!!The one who leads is the maker of results!!!!!!!!!!!When the people are happy, so are the ones who made it all happen. Timing is everything thing. It takes dedication to bring out the magic. It's the most important part of a gathering. It need to be beautiful, memorable. Like a Wow! Factor that's what makes it more comfortable. Comfort is very important. Relaxing and Enjoying, the beautiful...

Do not have your wedding here! The woman organising all the weddings has too much on her plate. She did not have time for us and was comstantly late or not showing up for appointments. She would tell us we could do something or have a certain set of decorations and then went back on her word the next time we saw her. Yes the price is good if you want to be stressed out the whole...