On Saturday August 3rd, my friend and I went to Delpha Sauvé park to spend some quality time with our kids. We were two adults and 4 kids. Everything was going fine , in the pool and pic nic area until…. After lunch, we decided to take the kids to the playground area before we get back to the water. When we got back, our picnic parasol was down. We trying to open it up with no success and called for maintenance One of the lifeguards came and after declaring it broken, decided to take it back. He told us there was no replacement. We continued our day, kids playing in the water and swimming. At some point, my friend’s daughter was seated at the pic nic table and we noticed one lifeguard talking to her From afar, we could tell it was serious matter. She is 11 years old. Review your procedures with your lifeguards! Adults have no right to traumatize kids like that!
We proceeded to reach out. This lady lifeguard was questioning the child as to where the parasol was! She proceeded to ask us where did it go? She said “ it was here, you left the park and it disappeared” I asked her straight, what are you insinuating? Don’t you communicate with each other and does it look like We would STEAL something ? She turned red and was asking if we wanted a replacement. All this after she insisted that we made it disappear! Oh so after all you have replacements? I declined by saying “we are used to the SUN! we can do without one” That was a very unfortunate moment. We felt disrespected and insulted. We went on about our business and went back to the water. Just to be asked to take our inflatable rings out of the water. To our big surprise. Why? When we first got to the park we did ask if our inflatables were appropriate to your lifeguards and they said yes.
This visit left us with a very unfortunate memory. We felt targeted and subtly pushed out of the park. Hard not to think that it was because of the color of our skin!! We were the only black family there for a while until another showed up in the afternoon. We enjoyed this park and trust me, we will be back. We won’t let some closed minded folks stop us...
Read moreThe weather was beautiful. We book on the phone with Aquapicnic. However, there was no access to the public washrooms that were on site. Our boat/donut rental was for 4 hours so it is important to have those amenities available before getting on board. Also, there was a long delay before we could board our boat/donut. We did give some feedback to the owner. Positive point is the owner's attitude to feedbacks. It took are concerns to hear and was very helpful. I...
Read moreWhat an amazing family spot to hang out for the day.
This island has a nice walk around the water, park for the kids and of course the pool!
The pool is probably the best public pool i have been to.
The changing rooms were clean and tgey have a family one which made it a lot easier for my wife and i to handle the kids.
The pool itself is so well thought out! Kiddie section, water slide, swim lanes and even a lazy river!
Plebty of...
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