We went to the gift shop and the Hall of Clans and were disappointed - not in what was offered (the oatcakes sold in the gift shop were absolutely delicious for one!) but in the staff, who unlike everyone in Cape Breton were neither friendly nor welcoming. 😕 My sister and I went to the Hall of Clans and a very nice young girl took our money at the door and checked us in, our very first exhibit was a poster explaining Scottish roots and I took a picture (because my friend had just asked me about Scots & Vikings) and a blond woman came striding right up to us and very abruptly told me “photography is not allowed” so I apologized and said I wasn’t aware (we saw no sign - missed it? I don’t know? and weren’t told this at check in - we were also the only two there!). She then said “I’d like you to delete that off your phone”. Ok!?! What on earth? There are certainly nicer ways of going about that and she was abrupt, rude and unfriendly. It ruined our whole museum experience and we quickly went through the rest and left within 5 minutes of entering. So so disappointed. Then the lady at the gift shop told the young girl working with her that she “would explain something to her because she’s the only one who would understand out of the whole staff” - not nice within earshot of customers. Hopefully others have a better experience and we just hit a bad day. I was so hopeful as I’m the Scottish ancestry researcher...
Read moreStopped in on our way down to baddeck and couldn't have enjoyed the trip more. The campus is gorgeous and the effort put into teaching Gaelic language is evident even when you go to the washroom and the soap is labelled. It was a pleasant surprise to be greeted in spoken to on Gaelic and then translated to. It made me want to look further into the subject on my own. The Hall of clans was a fun and interesting set of exhibits but the true beauty is in the demonstrations. We attended in time for a weaving demonstration/talk and the demonstrator was knowledgable, enthusiastic and personable. My wife being into fibre arts was enthralled and we would've gladly spent the afternoon simply taking to this single demonstrator. Come for the history but stay for the knowledge and talent attracted by this wonderful building. I hope they stay open for a...
Read moreLoved the presentations/demonstrations (kilt wearing, loom weaving, language instruction and milling frolic, step dancing and fiddle playing) . We learned so much in an engaging fashion. Great facilities, awesome staff, very knowledgeable. My youngest was a bit bored but the visuals were well done. The museum portion itself was well done but not as engaging. There is a portion where you can listen to the story of an early settler but some of the audio clips were very long. Good information boards to read instead. I wish the lunch Ceilidh was included in the admission entrance so we skipped the live music unfortunately. Would recommend as you will learn...
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