I visited one of Leo’s branches in Sweden, and I was truly disappointed. For a company that calls itself “international” and operates in several European countries, I was shocked by how unaccommodating the experience was.
I came to Finland as a tourist without a local or international bank account. I brought my children to Leo’s for a fun day out, but to my surprise, the cashier refused to accept cash. I explained that I only had cash and no bank card or account, but I was simply told that payment is only accepted via bank transfer—without any assistance, alternatives, or even a helpful attitude.
Imagine having no bank access, your children crying at the door, and being told there’s nothing that can be done. What is a father supposed to do in that situation?
I find it deeply concerning that such an exclusionary policy exists in a place that markets itself to families and tourists. It’s also disappointing that Finland, which prides itself on equality and modernity, does not offer basic inclusivity for foreign visitors. Sadly, this isn’t the first time I’ve experienced unwelcoming and even discriminatory behavior here.
As a travel blogger with over 100k followers, I feel it’s important to raise awareness about these issues. Leo’s — please reconsider your policies and train your staff to be more helpful...
Read moreDisgusting place. The tables are very dirty and sticky with dishes and trash. The prices are terribly expensive, even for those who just sit and wait outside the play area. The toilets are dirty, toilet paper everywhere and urine on the toilet and walls. Dust everywhere especially in the play area where the children run. The most shocking thing i ever seen, taht made me stunned was the fact that instead of cleaning, the staff sprayed air freshener for the toilets in the common room where the food and tables are. I will NEVER bring my children here. Imagine if they have asthma or allergy. This place is not only disgusting but also unhealthy for...
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