Positively the worst museum experience I have ever had. The queue of people to get in showed how popular this museum is, but just before paying to get in, I could see a throng of people queuing inside the start of the museum. I was with a wheelchair user and asked the cashier if it was going to be OK for him to enter given the sheer volume of people...and was given the answer "yes, once inside it should be ok". This person must never have set foot inside, or if they have, then they don't understand what it is like for a disabled person to have to navigate such a densely packed area. We felt like cattle being pushed through by the weight of the crowd. The pathway through is far too narrow for this many people and it became obvious that the idea is to simply take your money and get swept through as quickly as possible towards the exit and into the shop. I am literally furious at the whole experience. We couldnt even see the first section as the crowd was so thick it got claustrophobic very quickly and we just had to push through until we reached a slightly more open area.
You need to seriously think about limiting the numbers of people entering in one go given how narrow the way through is.
It's a shame as, belonging to a Veteran's society, we had plans of bringing a number of people here, which we now won't be. And we unfortunately will not be in a position to...
Read moreWe arrived on Tuesday 30th May, at 5.45pm, this was 45 minutes before the museum was closing. The young man informed us the museum was closing at 6.30pm, and therefore "there was no time left" for my wife and I to look around. We were not offered the option of a rapid visit. We had come all the way from London for this.
We spent a few minutes looking at some of the shop items. I noticed the same young man looking at his iPhone with his feet on the desk.
Before leaving I went to the gentleman's lavatory, where the floors were dirty with mud - and my wife found the ladies lavatory was also dirty and messy with paper on the floor.
When I came out of the gentleman's lavatory, the young lady at the desk was looking at her iPhone. I told her the floors of the lavatory were dirty. We then left.
Previously we had visited the war graves at Omaha, and the beach, and the monuments at Omaha, which were all sublime.
Earlier in the day, we visited the Juno Beach Centre. The young people there were dressed in the same bright red uniform and gave a warm welcome. There was one of them at the door, welcoming visitors and offering advice. The gentlemen's and ladies lavatories were clean & tidy.
It is now a few days until the 79th year D-Day Anniversary Celebrations. I hope this feedback is assimilated and acted on, to help improve the...
Read moreI was in two minds whether to visit the museum as it was D day anniversary week and my main priority was to visit the historical sites physically. However, I was travelling by motorcycle and camping very close to the museum so I decided to visit. The museum itself was interesting with lots of exhibits and descriptions of how D Day unfolded, I would definitely recommend a visit, especially for children. The reason for 4-stars - When I arrived at the museum it was early & hadn't been open too long, there were loads of parking spaces. Dotted around the car park and area there were quite a few trade stands and food outlets, no official M/C parking evident. When I returned to my bike, (after about 35 minutes) I was approached by Mr Angry. He was obviously an employee of the museum, red faced and very upset. He jumped out of his van and launched into a verbal slating of how I shouldn't have parked there and I was using a complete space up. I don't have an issue with anyone asking me to move, park somewhere else or whatever, but the last time I was spoken to in this particular manner was by my mother, 50 years ago. Just as well I was in a good mood that day, it did spoil my visit a bit but decided not to let it overshadow the...
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