We are a couple with two children, we visited Olive residence in the last week of August. I didn't book online because a friend of mine was vacationing there and booked the apartment for me.

I agree on the apartment and the price, €100 a night. Anyway, I checked it on the booking and it was the same price, I didn't like the fact that I didn't get a discount on the taxes paid to booking, but I ignored it and agreed.

One day before the reservation date, I was informed that that apartment is no longer available, but that there is another one for €120 a night. I asked him for an explanation as to why it is no longer available when I reserved it. His explanation was that errors occur during the high flow season. Anyway, I complained about the price because it is unethical to make a mistake and ask me to pay more. I guarantee that this other room was much better than the first one, he didn't lower the price but I would get better quality services, BUT THEY DON'T SEND ME PHOTOS.....

After presenting the apartment to us, I realized that he had lied to me The apartment had nothing to do with the quality of the one I had seen in the photos, old furniture, unpainted walls, windows that don't close in a few words, an abandoned apartment that in no way justified the 120€ he was asking for. But these were only from a first view, if you look in detail the apartment was not cleaned, I found butcheries in the kitchen, on the couch and on the table, the trash can was full as in the kitchen and in the bathroom, the bathroom was also not cleaned you can see sign that from the previous user, the environment had a bad smell and there was dust everywhere

I had nothing to do, I couldn't find another room that night because I arrived late, and normally when you have two children you don't have much flexibility in your decision. After they cleaned the room, I stayed one night. The same night I started looking for something else because I couldn't stay there for 4 nights, I was looking in booking, meanwhile an option of olive residence comes up, and I see the same apartment but for €80 a night... Anyway, I found something else nearby, in the morning I go to announce that I will not stay there, for all the previous reasons and plus the fact that he was trying to abuse the price. His reaction was aggressive and arrogant, instead of apologizing for ruining my vacation, he demanded full payment for 4 nights, even at €120 per night, while in the booking it was €80.