Meleto Castle — Attraction in Gaiole in Chianti

Dreadful Experience - Stay Away! My recent stay at Castello di Meleto in Gaiole in Chianti Tuscany was an absolute nightmare, and I strongly advise against choosing this establishment. The lack of service, the presence of black mold in the rooms, and the abysmal quality of the food made for an utterly disappointing experience.

From the moment I arrived, it was clear that customer service was not a priority at Castello di Meleto. The staff displayed a complete lack of interest and were unhelpful throughout my stay. Basic requests went unanswered, and the overall level of service was shockingly poor.

Adding to the dismal experience, the rooms were in deplorable condition, with black mold infesting the walls. This not only posed a health risk but also revealed a lack of maintenance and cleanliness standards. It is unacceptable to subject guests to such hazardous conditions.

To make matters worse, the food at Castello di Meleto was tasteless and inedible. The dishes lacked any semblance of quality or care, leaving me unsatisfied and regretful. I expected to savor authentic Tuscan cuisine, but instead, I was served subpar, poorly prepared meals.

Furthermore, we decided to cut our stay short and had our travel agent reach out to the management a week ago. Shockingly, we have yet to receive any response or acknowledgment of our concerns. This complete disregard for guest satisfaction and lack of communication are simply unacceptable.

In conclusion, my stay at Castello di Meleto was an extremely disappointing experience. The lack of service, the presence of black mold, the terrible food, and the management's failure to address our concerns demonstrate a severe lack of professionalism and hospitality. Spare yourself the frustration and potential health risks by seeking alternative accommodations in Gaiole in Chianti Tuscany. Castello di Meleto should be avoided at all costs.

(Photos of black mold and water damage in...

Our visit to Meleto Castle in Tuscany was an absolutely delightful experience from start to finish! The castle itself is incredibly picturesque, nestled beautifully in the heart of the Chianti countryside, offering breathtaking views that truly embody the Tuscan dream. We opted for the wine tasting and tour, and it exceeded all expectations. Our guide, Gabriel, was simply fantastic! He struck the perfect balance between being incredibly knowledgeable and genuinely enthusiastic, making the history of the castle and the winemaking process truly come alive. His witty remarks and engaging storytelling kept us captivated and laughing throughout the tour – it's rare to find a guide who is both so interested in the subject matter and so genuinely funny! And the wines – oh, the wines! They were, without exception, excellent. Each sip was a testament to the quality and passion that goes into every bottle at Meleto. From the moment we tasted the first one, we knew we were in for a treat. The range and complexity of the wines were truly impressive, and we left with a deeper appreciation for Chianti Classico. The entire experience at Meleto Castle felt authentic, welcoming, and thoroughly enjoyable. We can't recommend it enough for anyone looking for a memorable blend of history, stunning scenery, fantastic wine, and genuinely engaging company. A huge thank you to Gabriel and the team at Meleto Castle for a truly...

We tour Italy for three weeks and visited Tuscany for 5days and this castle stay turns out to be the most terrible and horrible place to lodge in on 18 nov .The thought of a fairytale stay for my family of three turns out to be a nightmare.Firstly, we were not being briefed about the hot water supply for 2 baths till we contacted you on an emergency basis. We were told to wait for an hour later for the hot water supply ,however, we waited for more than an hour but to no avail. We were left with no choice but freeze to take a cold bath. This was our 1st disappointing experience. To add on, we woke up to our horrible shock to learn that there was not water supply to brush our teeth and wash our face! This was our 2nd bad experience. We later had to eat our breakfast in the dark held by a few pathetic candles and with no hot water and coffee supply. We were appalled that the castle does not have a standby generator to power up the place. ||||They agreed to compensate us in full refund of the accommodation charge for the horrible, unforgiving experiences. We have not heard from you till now as they greed to write to us on the refund procedure.A few email reminder is totally ignored.They never honor what they had promised.The agony Continued after we left.||Don’t stay here!!!!!||||With Displeasure...