A missed opportunity I visited "La Cantina" on Sunday evening, Aug 10th, and booked an outside table. The location is splendid, everything neat and clean, with a marvellous scenery all around; large windows let you enjoy the vineyards even if you are sitting inside. And later at night, nice lamps form a carpet on your heads, making the whole really suggestive. But the staff was not equally welcoming. When we discovered that you can enjoy your dinner directly in the wineyards, we asked if we could move, but the cost is an additional 10 euro per person (and nobody mentioned when I booked). Not a smile, not a mention to the possibility of visiting the cellar, not a word on the "abyss" story: unintentionally, the confirmation of certain comic sketches on the poor hospitality of the Ligurians. We enjoyed the Glera offered as aperitive and decided to go on with the same wine, but the waiter didn't even pour the wine in the glasses. Quality of food was good, from entries to dessert, but when you leave the restaurant, the human interaction was so poor that your feeling is that of a missed opportunity to make it unforgettable. To make it worth a second visit, a restaurant must not be only a scenery for photo-shooting. Don't expect customers to come fully prepared, they also like to be pampered and accompanied to experience something new, and this regardless of bookings, timing and full Google documentation. And I am sorry to say that I was not satisfied under...
Read moreSeems like a great concept with a great product. After multiple attempts to reach the vineyard via email with no response, we walked from the train station to see the vineyard and taste the wines. However, we were unable to taste the wine or tour due to the inflexibility of the staff. We simply requested to do and pay for the tasting before the tour (especially since a group was finishing their tour upon our arrival), but we’re disregarded. No matter how good your product is, poor customer service and first...
Read moreMeravigliosamente spettacolare!!! Quando l'elegante bellezza incontra la gentilezza accogliente di Matteo e la squisitezza di una cucina top luccicante di bollicine firmate Bisson dai vigneti a vista tra cielo e mare. Ho scelto lo spettacolare "Bisson Cantina degli Abissi" a Sestri Levante per rendere epocale la festa ideata e studiata da me Fatina Sonia, in onore di Regina Fata Tea. Come accaduto l'anno scorso, gli ospiti invitati hanno vissuto un sogno a occhi aperti, quest'anno con il primo Anniversario d'Incoronazione. Ogni step, meravigliosamente perfetto. Dall'incontro con il gentilissimo sorridente e sapiente titolare Matteo che ha accontentato con grazia e letizia le mie fantasiose richieste oltre a quella di avere un fantastico menù veg pieno di colori e delizioso gusto; alla cordialità e grandissima attenzione sorridente dei suoi collaboratori in sala. Matteo e lo staff hanno amorevolmente seguito l'intero evento accertandosi che ogni passo procedesse al meglio e così è stato. Anche per quanto concerne l'aspetto decorativo le mie richieste ascoltate con sincera accoglienza. Una dolcezza che ha reso la celebrazione epocale grandiosa, resa tale anche dalla marea di complimenti sgorgata dagli ospiti per gli eccellenti piatti, creati con passione e creatività, dalla cucina Bisson: prodotti del territorio di altissima qualità e presentati con sapiente eleganza. Il superlativo prosecco Bisson ha poi ammaliato i commensali raggianti. Grazie di cuore elfico fatato, grandioso Matteo e grandiosi...
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