Hostel - Guest House Meyman

My worst hostel experience I have ever had. First, you can hardly find the hostel. There is no sign, no open door and you have to call them. But we didn't have sim card so we had to ask somebody for the call in 11:20 PM. When we finally cross the door elevators didn't work and we had to go to 9th floor on the stairs with heavy luggages. Then super unpleasant old lady told us that we can't have room which we ordered because it's almost full. But we were tired, it was very late so we agreed with being in the service room on the ground. Then another shock came. Price wasn't 10k kgz for 4 people as it was settled in our order on booking. They wanted to get 18k. Staff didn't come with any real solution, they didn't want to get us better price and they didn't even say sorry. So we have decided to leave. I never had this bad experience with any hostel. I totally don't recommend this hostel with ultra rude staff. We went to Sky hostel and our experience was much better than here