The place, in terms of nature, is magical! I'd give it 5 points for sure. However, there are some vital issues that need fixing: 1- We had to pay tickets (to a tiny kiosk at the beginning of the paved track) to see the waterfall, which I found strange.. I don't mind paying 4000 LL if the money is used for maintenance, security, or to enhance the visitor's experience. That was not the case. 2- The trail to the waterfall was unprotected with proper fences, which is quite dangerous, especially that the ground was very wet, muddy and slippery in the areas surrounding the waterfall (which is, btw, full of giant holes). Me and my partner were worried that someone might fall into one of those holes. A few minutes later, some teenagers were going off the trail and closer to the waterfall to take a picture directly under it. If the money is not going to be used for maintenance, at least get some security to stop people from making such reckless actions. 3- The security at that time (around Christmas 2020) was one man who was chain-smoking and standing beside the tickets kiosk at the very beginning of the track, having no visual whatsoever on what's happening around the waterfall. 4- Also in terms of security, while walking back, there was a small hanging wooden bridge that connects the entrance (right after the kiosk) to another scenery. The bridge had one rope on each side, supposedly to protect people from falling, which seemed extremely unsecure. About 5-6 teenagers were stuck in the middle of it while trying to cross because the first person seemed to be afraid and couldn't cross quickly. The security guy didn't leave his post to try to help/fix the situation. Instead, he was just shouting at them from where he was standing/smoking to move faster. That was unsettling. 5- Finally, the cable cars that were supposed to get people to the waterfall were not working and they seemed not maintained.

I hope this feedback is taken as constructive and that an action will be done in this regard.