This was my third visit and was chosen for celebrating fathers day dinner with wife and two daugthers. My daugthers were their first visit and for sure their last. Unfortunate it woud be the last visit for me as well. The food is very good and tasty. Their wine is excellent. But the service is the worst I had ever expirience in the last twenty years in the beautiful valle de Guadalupe. I had visited almost all the restaurants, wine tasting, coffee shops in the entire valley. For sure some had small problems here and there. But what viña de frannes customer service showed me the lack of following through customer food orders and delivery. We order two appetizers and four dinner entrees and four drinks. When they deliverd the two appetizers they also delivered at the same time three dinner entrees and three drinks only. Time passed for approximately 15 minutes. The server person never return with info. Or status on my dinner ordered. I signal another server person and ask to check on my dinner. About half hour later finally a responce came through indicating that is was preparing it, that it will be brought back to me as soon as it is ready. It was 45 minutes later when the family finished their dinner and were ready to leave that i had no choice but to cancel what was supposed to be my fathers day dinner. They brought the check for my to pay but and I noticed an accessed of 400 pesos as tip. Which i refused to give the tip. I pay the bill and said my good byes for ever to...
Read moreMost Elegant and Great View in El Valle.
An absolutely beautiful setting, this is definitely one of the greatest views. Due to the orientation of the winery and seating area, it resembles a culdesac so there is nothing but vineyard and mountains in sight. Beautiful!
Just a tip: they do have a private room upstairs! The room has glass panels all along the wall, it is great and oversees the vineyard. It is available for groups between 8-14 people. Though there is no cost, reservations are ideal three days in advance so they can prepare the room for your group. This private room is a perfect option to still have a great view when it is too hot or too cold out to sit outside.
Though their wine was okay, the overall experience made up for any concerns. Their service was great and the servers were very knowledgeable.
The only other setback, in addition to the 'okay' wine, would be their cheese platter. It was subpar, I would not recommend it. However, all of their other food looked absolutely delicious. We plan to have lunch there to try their unique and seemingly...
Read moreThis came highly recommended by friends and so they repeated it for us. It was lovely and I wish I took more photos but I was busy drinking their many very healthy pours of wine which could easily be shared with 2 of you want to just sample and have a few more spots to hit in your day. We had just ate breakfast and their smoker and grill was getting started so we didn’t get to sample the food. However, others ordered the cheeseboard and it looked great as it was carried past our table.
They have a great tiered area away from the tasting deck. Hopefully, they do events or get a nice daytime DJ out there during the summer which would make a great spot to enjoy the sun,...
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