KidZania Cuicuilco — Attraction in Mexico City

A terrible experience, and a waste of a day. The service is terrible, and the employees need more training in customer service. Just getting in and getting a "passport" took two and a half hours in part of an agonizingly, long, tedious day. Although there are 50 things you can do, because of the lines, we only got to do five things. Many of the popular activity that most to the Kids want to do, are very inefficiently organized. For example, in the construction site, they bring in a group of 12 kids and go through the training and get their harnesses on. This takes about 15 minutes. then they have some of the employees take that group through the obstacle course. In the meantime part of the crew is chatting it up in the bottom waiting for the other crew to finish. They could have easily gotten 12 more kids in there giving them the verbal training and gotten them into harnesses so that when the first group finished, the next group would go right in. But instead they wait for the first group to finish and then do the process all over again wasting 15 minutes at a time for the whole day. This is just one example of many that happened throughout the day. Kids cutting lines and nobody monitors or supervises. I noticed a very troubling hierarchy of Mexicans with lighter skin being attended first and Mexicans with darker skin being treated as second-class citizens. This was my personal observation. as a Mexican with light skin, I found this appalling. I'm giving this review as an American, having grown up in America, and maybe this is normal in Mexico and accepted. But I would caution Americans that you might be in for a bit of a culture shock. I would describe this place as what Disneyland would look like if it was run by Time Warner. Save yourself a lot of money and time and go visit one of the many free city parks. You'll have more fun, less stress, and have lots of money left over for eating great Mexican food. By the way, nowhere in kidzania can you find Mexican food! They have Pizza, Pasta, and sushi. The pasta was terrible, the pizza is meh, and the sushi is a chain that I've had before in other parts of Mexico and...

It is an amazing place to remember what was like to be a kid pretending to be an adult and the best is that as an adult you can almost do any job you dreamed for. Doctor, police, actor, “influencer”, firefighter and you learn a little bit from every activity.

Kidzania Cuicuilco is bigger than it looks like so go comfortable because you have to walk a lot. It is also an open place so go with something to cover from the cold (no umbrella needed)

About The Friends night:

is every last weekend (Saturday) of the month.

Go with a childish attitude to have fun! Be on time or you will not make the most of it as the schedule is just from 8:30 to 00:30.

Normally when you buy tickets online it shows you a the theme of the night. Not a lot of people go disguised as told so there is a good chance to win a prize for this.

4/5 stars because some people working there were to serious and make it feel like you should take it seriously but it is only a game!! Others are really easy to get along 🤗and make the experience much funnier! Also because it is a really short time to do all the activities.

Unlike the kids that have aaaalll day to do whatever they like :P

Eat before you go, there are places to eat pizza, crepes and sushi for example but you will lose time.

Unless you are s parent. There are lots of places to rest as an adult. Safe place. You can leave your kids alone...

We went last year for my oldest son's birthday and had a great time! Obviously though since it was in Mexico, everyone spoke Spanish. Which not an issue for us, for it is my home country and my first language. Normally it is said that the adults are not allowed to go into the experiences with children unless the child is disabled. My oldest has ASD and we let them know in the front ahead of time and they gave us a special necklace for him to wear to let the workers know. I was able to go in with my three children and my nephew to not only translate for the children but also to help my oldest. It was a lot of fun, very large and big! Be sure to be ready to spend your entire day there! We didn't even get to see everything but we will definitely be back! Also highly recommend paying for the children's passports. The way it works is they give you money that you can use to either buy things in their gift shop, heads up it does close about 20 minutes before the park closes so make sure you get over there! Our children were not able to use their kidzbuck, some of the experiences mainly the ones that give you something that you can either eat or take home cost "money" but with your passport they pay you money instead of charging. You. Highly recommend it! With your passport, you also get a discount on drinks and popcorn...