Extreme Adventure Cancun — Attraction in Quintana Roo

My wife and I took our three kids on the three cenote tour. The cenotes are awesome. Spent 20-30 minutes at each one. We were with a group of about 20-25 people. The driver picked us up on time. It did take about 80 minutes to get to the actual tour. Five stars for the cenotes. My distaste started with the pitch for tips along the drive by the driver. Maybe his pitch was for the visually impaired that could not read the two signs hanging in his van. Once dropped off at the main place, you soon realize this is a big operation. Hundreds of people around going on various tours. The first stop is the mandatory tour of the gift shop where you are told if you don't have their water shoes you will likely fall down and die and if you love your children, you will purchase their special water shoes or prepare yourself to carry your deceased family members out on your shoulders. Be prepared to tell them you don't love your family and are willing to sacrifice them and use the water shoes you brought. You will be just fine. Then you go to one of many waiting areas where a menu is put in your face. A polite No Thanks doesn't work. Be forceful and they move on. Once they leave, the tequila salesman enters. Did you know if you don't buy their super special tequila you hate puppies? Not only do you hate them, but you likely eat them too. Be firm because the tequila sales are just getting started and you'll be hit up down the road. Then it's on to the cenotes. The guide starts off letting you know he is working for tips and if he's not tipped well, it's likely his children will die because if you don't put enough in the tip jar, his kids won't receive the medical care they require to avoid death. It's on you to save their lives. Their passing on also on you...if you can live with it. Otherwise, get out another bill. Off to the cenotes. They are pretty and fun. We all had a blast. The ride there is half the fun. During the cenotes the guide kept talking about the tacos after the final cenote. I didn't know or read anything about tacos but hey, I didn't earn my physique by passing up on a taco. Let's eat. But hang on. You can't eat these wonderful tacos before sitting in on another sales presentation about the review you are going to leave and again hearing that the guides cannot get home to provide the life saving medicine to their ill family if tips are insufficient for his ride to the pharmacy and the medication. And then he needs to get from the pharmacy to home. He'll need an extra bill for that too. On to the tacos. You are led into a giant cafeteria like place. They sit you down and the same menu you chose not to buy anything from at the start of the trip is put in your face again. It's not a choice, it's just what's next. You are going to sit at the table and be waited on. I'm not sure where the confusion came from but suddenly the natives didn't understand my English when I said no. So I tried it in Spanish but there was still confusion. It seems no was not understood. Stand firm my friends. At this point they threw two basic included street tacos at us and then the mandatory show began. Don't want to watch the show? Yes you do! You will sit and watch the show as there is no where else to go. You are captive. No way out. Hide your wallet. Anywhere. Hide it. Got a dirty diaper, go there. The dirtier the better. After the show, what comes next? Tips. The dancers come around table by table collecting tips. I tried putting my second taco in the bucket. It appears they only accept cash. After the show is over, you sit for an uncomfortable amount of time not knowing where to go from here but knowing you have no way out, they make another round to clean up any tips you may have forgotten to pass out the first time around after the dance. If you have any cash left in your wallet for the drive home, feel lucky. The final sales presentation awaits. Would you believe this driver also has sick family that will certainly die if your tips are not generous to him? What a crazy coincidence. What are the odds of that? So go if...

Atv

I had a girls trip and we decided to try this excursion out to have some fun. Because tulum had different rules and guidelines they couldn’t pick us up at our hotel so we met them at a grogrey store at 11:30. We was told to be there on time and if we was late they would have to leave us. We got to the store early and waited because the driver was not there yet, we also walked around the grocery store to kill time. He made within 10 to 15 mins. He was a nice driver. We went and picked up other people from different hotels in other areas in Mexico. We had a 45 min drive to the place. When we walked in they was trying to convince us to upgrade our package to the VIP package. I didn’t really care to upgrade but everyone else felt it would be a good idea because they would give more time to do things and unlimited tacos. The regular package only would allow two tacos after and it would only be pork and veggie. I think they should have said chicken and veggie because everyone does not eat pork. Because we was vip they gave us a glass of of champagne to start with which was disgusting I didn’t even finish it. We went to the lockers and put our stuff in which was free because it was part of the vip package. The first part of the activities we did was the atv riding. I did atv riding in Dubai before which I loved so I thought I would enjoy this one. Well I didn’t at all. It was not a smooth ride and everything was so bumpy. It was so painful and my seat on my atv came off twice which completely slowed me down. My atv also stopped and some had to come and start it back up. By the time I got off I had a burn on my ankle and a bloody hand. When we walked to the zip lines I asked for some bandaids. They kept telling me someone is coming to bring me some bandaids. Someone came about 15 mins later and gave me two bandaids but I had three cuts. The bandaids was also the cheapest bandaids I ever seen in my life. I feel if you are providing all these active activities to people you NEED to have proper first aid items. I was not able to properly care for my cuts until I got back to my hotel. Also the helmets they give you for all these activities smell like mildew. They need to go back and probably clean the helmets. Part of the vip package the max amount they told us would be in our group would be 15 but I counted 23. Having so many people it took us longer to get through the zip lining which felt so exhausting. My last zip line I had to step off the stomp but couldn’t see when or how they had me facing, I almost fell but I caught my self. We had to be transported to a cenote but the shuttle was also so bumpy. When we got there they had tequila tasting which we was told would be unlimited but it wasn’t. I didn’t try any because I had not ate for hours and my body started to feel it. They also gave out margarita before the tasting which everyone said was nasty. They basically kept giving alcohol but not food and having people do these activities in the heat. They gave us one bottle of water before we made it over to the cenote. They told us we would have 1 hour in the cenote but it was more like 15 mins to 20 mins. When we finally sat down to eat the taco quality was not great but we all was so hungry so we ate them anyway. By then I was shaking due to taking so long to eat. I think they make you wait so long to eat so you can’t tell how horrible the tacos are because you are so hungry. They said unlimited tacos but was rushing people to eat because they said we had to go back. My friend was in the middle of eating a taco and the lady was trying to snatch her plate out of her hand, I was so shocked that I said out loud wide eyed “what is she doing”. We paid $95 each and was then scammed to pay $55 each for vip. There was no unlimited anything and the quality of items was not great either, the champagne, the margaritas, the atvs, the bandaids, and the tacos all terrible. We not recommend...

The booking process was easy. We found it online, booked it, and received an email with all the details we need. The shuttle picked us up from the resort we were staying at. They were on time and ready to go. We made multiple stops to pick other people up along the way. The drive was nice. When we arrived they checked us in and took us to sit and wait. They had free coffee there, which was super nice! They put everyone in groups according to the language they speak. All English speaking visitors were in a group and we had an English speaking guide. They took us to do the tequila tasting which was unexpected, but pretty cool to learn how it is made, know the difference between low and high quality tequila, and tasting the difference. After that we went to the cenotes. They put us in a really nice van and drove us down the road. We all got out and had a chance to swim for 45 minutes. We jumped off the cenotes and swam around. One of the other groups there mad masks to look at the bottom. I was sad because there were no masks provided by our guide. It would have been awesome to see everything under the water in the cenote. The guide disappeared for 20 minutes so none of us knew what to do. Someone needed help when he was gone and they had to get help from another guide that was around. Once finished we packed up and went to the zip lines. The zip lines were pretty lame. They were short. We spent more time waiting to get on than we did riding all 3 zip lines combined. Once finished there they took us to the ATVs. Now that was pretty bad... the one we got had hot oil and gas spewing out the side. My leg was covered in it. I could barely enjoy the riding around because of it splattering all over my leg and shoes. It did not feel good. :( we pretty much drove around the same trails multiple times. Other people were going slow and they wouldn't let us pass. It was the worst part of the tour, and the one I was highly looking forward to enjoying. I'm disappointed in that experience. Once ATVs were done we went to the Mayan restaurant. When we arrived there some natives dressed up, playing instruments and blowing those awesome Mayan whistles that sound like animals. We definitely tipped these guys! The restaurant was terrible! They give you free tacos, but the tacos were nasty. You could tell they had cold store bought tortillas and the meat was dry. We ended up ordering a different type and paying for them, however, they waiter ripped us off. We ordered additional food to get something else. We gave them the money and they brought back $8 less than the amount. We asked them and they said they charge 25 for the exchange rate when it was 18!!! You can't decide your own exchange rate. That's theft! They refused to give us the $8 back and walked away. We were left sitting there wondering if anyone else noticed they were ripping...