Xel-Há Park

Mexico Quintana RooXel-Há Park

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Pensé que yo iba a sorprender a mi suegro en su primera vez en México con el @hotelxcaretmexico pero yo terminé sorprendida y comprometida, unas vacaciones que JAMÁS olvidaré. Y lo máximo que los Hoteles Xcaret son ALL FUN INCLUSIVE, así lo pude llevar a conocer uno de mis parques favoritos, el @xelhapark ❤️ #QuedateAquiParaCompartir momentos inolvidables con las personas que más amas. Gracias por todo a HXM y @xelhapark • • • • • #xcaret #viaje #familia #dijequesi #manos #ad

pasaportetepasaportete

21.4K286

CANCÚN Y MÁS EN UNA SEMANA 👙⛴🐠 Si estás por viajar a Cancún y solo tienes una semana NO es suficiente tiempo 😂 PERO aquí te propongo cómo optimizar tu ruta. Y es que Cancún es un destino, que normalmente se combina con destinos cercanos así que aquí te propongo alojarte 3 días en Cancún y 3 en Playa del Carmen. Si tienes más tiempo te recomiendo sumar más escapadas de un solo día, entre las más importantes: Chichen Itza, Xel Há, Xcaret, Tulum, Cobá e Isla Contoy. ¿Qué otra ruta quieres? 🤔 #mundukos #visitmexico #visitcancun #visitquintanaroo #playas #mexicobeach #mexicotravel #mexicogram

mundukosmundukos

3.1K90

🚲 ZIP BIKE EN XEL-HA 🚲 ¿Te imaginas andar en bicicleta sobre un cenote? Aquí te dejo los detalles: No está incluida la actividad en la entrada al parque Xel-Há 💰 Costo: 40 USD / 800 MXN ☝️ 10% de descuento si lo compras en línea ⏱ Aproximadamente 25 minutos 👨‍👧‍👦Edad mínima: 10 años. 📏 Estatura mínima: 1.30 m / Estatura máxima: 2 m ⚖️ Peso máximo: 120 kg #xelha #mundukos #travelblog #travelgram #traveler #viajes #visitcancun #visitquintanaroo #visitmexico #zipbikexelha

mundukosmundukos

55511

In this review I'll give you a good description of what exactly Xel-Ha is, and what our experience was when we went. First - we're a family of four with a 13 and 9 year old and we've been to Xcaret, the main park from this company. When we went to Xcaret, it felt like Disney. Not because the entertainment value was necessarily the same, but the level of "Polish" was the same. It was obvious that things were very carefully considered and planned for so that you felt like they were always two steps ahead of you. Unfortunately, at Xel-Ha, it felt more like Six Flags. In other words, they will try to entertain you, but you're otherwise on your own. Which isn't to say the experience was bad, it wasn't and I would recommend going, but theOre were some frustrating missteps. Let me start by describing exactly what Xel-Ha is. It's probably helpful for you to think of it as two things. First - the river. This is the main attraction and everything else to do in this park is based on it. The main thing to do is to float down the river either in a tube or not, and along the way you can cliff dive, do some ropes obstacles and zipline into the water. Other river related activities include snorkeling (equipment included in your ticket) and a kids water slide. The second thing to do is to eat and drink - alcohol, soft drinks and buffets all included in your ticket. There are a few moderately entertaining little side attractions - the giant water slide you see in the pictures, a couple of nature walks, a kid sized rope course. If your family is like our family, you're probably used to theme parks that are "Go-go-go". You rush around all day trying to get to everything so that you don't feel like you missed anything. You won't have that problem at Xel-Ha. In fact, you may get bored before the end of the day because after you go down the river once, there is almost nothing else to do. Don't get me wrong, the different pace was kind of nice. So here is how our day actually went... First, we visited on a cold day - the day started out at 60 degrees and probably only got up to 75 or so throughout the day with scattered rain and bright sun. Xel-Ha picked us up at our resort sharply at 7:05 AM and they were exactly on time. We picked up some other guests and headed right out. We wound up getting to the park at around 8:30. So here is the first thing that really got us annoyed... We woke up at 5:30 AM to get ready, and left at 7 AM. This is before any food facility in our resort serves any food. So by the time we got to Xel-Ha we were really hungry, but they don't serve any food until 9:30. So that means we have an hour to kill while we wait for things to open - and it's been four entire hours since we woke up before we got anything to eat. Keep in mind - we can't actually do anything during this hour and we as well as all park guests were literally just standing around waiting for the buffet to open. When the buffet did finally open we found the food to be the best we've had so far on our trip. Really excellent. If you're an American and missing food from home, you'll find that this will hit the spot. Also of note, they inspect your sun block and if it contains any of their banned ingredients they exchange your sunblock for theirs for the day. They give you a couple packs of very high quality sunscreen. At the end of the day you get your sunblock back. After the buffet, it was time to get ready to go down the river. This meant going to get a locker and changing shoes and clothes. We picked the purple station on the map because it was closest to where the river ends and trekked about 7 minutes down to the purple station only to find out that it was closed. This wasn't indicated on any map, or any of the half dozen signs guiding us there, or in fact anywhere in the purple station, we had to flag someone down to tell us that it was closed. Edit Unfortunately I am out of characters for this review. Hopefully you get a good picture of what Xel-Ha is.

ian bowerian bower

I’m gonna break this review into a couple pieces. Attractions, and accessibility. But before we start, I need everyone to know that me and my family are water people and this is a water amusement park. If you are not a big swimmer, this might not be the place for you. Attractions: so in general, the attractions are super fun and are almost all based around the water. We had different people participate in: the manatee experience where they got to swim with and feed the manatees; the Seatrek where we got to wear something akin to an old-fashioned diving helmet and walk on the ocean floor while the guides brought fish for us to touch and explore; the lazy river with the cliff jumps, obstacle course, and zip line; the lighthouse waterslides; and of course, tons of free range snorkeling. We were overall very impressed with everything. The snorkeling is beautiful with tons of fish. The water is clean and even with all of the people there, the water never feels crowded. Getting to touch and experience the fish up close was amazing and the zip line is fit for a lot of different ability levels. You’re required to wear a life jacket anytime you get in the water. They do have lots of size options although the bigger sizes and the littlest sizes are not available everywhere. The biggest size I saw was a 4X. The jackets are generally larger than you would expect. So someone who would maybe think to grab a large try a medium first. Wheelchair accessibility: Overall, the resort was actually fairly accessible. Some things to know before you go: if you have a manual chair or need shock absorption there are lots of the paths that are cobbled unevenly resulting in a lot of jiggling and jostling which could be a problem. Some of the paths have trees in them. We were able to navigate but we use a smaller chair and somebody with larger power chair or a large manual chair might not be able to navigate as the pathways are narrow. There are also some parts of the pathway where it is sand, and with nothing firm. Which could be difficult for a heavier chair. Most of the water entry points have several stairs to get in. The bathrooms were not the worst for accessibility but also not the best. There’s usually an accessible bathroom stall, but almost every time we went in somebody was changing in it, even though they were changing rooms right there. Hallways in the bathroom area are small and crowded. Soap is high like it is everywhere, and a lot of the bathroom sinks are pretty much unusable from a chair . There are drink stations sprinkled throughout the park, but they are also very high and they close at 5 PM which is before you have to be at your buses to leave, so be prepared. The buffet lines are high, but that’s pretty standard so if you’re a shorter chair user you might need help knowing what’s on the buffet and help with your plate. The zip line has some stairs to get up to it, but if you can manage those there is a seated option which was a lot of fun. If you want to do the lazy river, there is a tram to ride to the top. There is a ramp or staircase to get into the snorkeling area; unfortunately they didn’t tell us about the ramp so we had to use the stairs. They will bring your chair all the way back down for you, but they will leave it at the guest services next to the fish spa (and they don’t tell you where they are taking it) which is not the place you would expect, and is not at the end of the lazy river, so will require somebody else to go get it and bring it to you. The bus from our resort would only let us bring a folding chair, so we couldn’t bring our small everyday custom rigid chair. The buses park a good distance from the entrance to the park. There are accessible turnstiles to get in and doors were pretty much nonexistent so shouldn’t be a problem. There was a place to rent manual wheelchairs and strollers, but it would be really helpful if they would also have electric scooters to rent.

Kathryn WisnerKathryn Wisner

Xel-Há is an all inclusive water park in Tulum. If your main focus is snorkeling, skip here. We’d definitely do Xplor again as it has great ziplines, ATVs, water caves and same food buffet. Over $900 for 4 people but it’s an all day adventure including 3 meals: $114.99pp admission + $120 RT transport for 4ppl + $ $93.99 photo pass for 4 ppl + $54.99pp snuba caleta + fees + optional tips. You can save money by buying 7 days in advance and dropping the photo pass. The transport bus picks up a few locations around Playa del Carmen PDC (Xel-Há does not help you figure out what location is closest to you or provide addresses of the pick locations). The drive from PDC to Xel-Há takes about 45 minutes. You arrive, check in and get your park bracelet (which triggers most of the photos), then walk to the main central area, get a locker and then wait for the Xula Vista restaurant to open at 9am. Remember while the water park opens at 8:30am (and closes 6pm), you left your hotel before 7am when the complimentary breakfast starts so you’re starving. It is a huge “International” buffet of every kind of food you can think but there is no cooked to order (eggs). You will be assigned a table and waiter for beverages but the rest you get yourself - both the Xula Vista and La Cocina del Pueblo operate this way. There are bathrooms with showers and lockers located in almost every area of the water park – most notably missed from the zipline areas. You get a numbered key from a desk at the entrance – you will not get to pick the location of your locker. Smaller lockers are free and the larger lockers are an additional cost but remember you can get multiple small lockers although they may not be located near each other. We biked and snorkeled. We went tube riding in the mangrooves where we had a choice of a 1 person or 2 person tube. Frustratingly most of the masks leaked and we did not see a lot of the fish as they were mostly hiding along the edges. You must check out masks with snorkels and fins – you will be charged if you do not check your gear back in at one of the desks. Now back at the main area, we had lunch at La Cocina del Pueblo to try the “Mexican and Regional Buffet.” All the food is very good for buffet food and you will find something you like to fill a plate and your belly. We booked the snuba caleta. There are 2 snubas in totally different areas of the park – cenote and caleta. Snuba is like scuba diving but a group of you are connected to 1 air tank carried by your instructor. You take a swim around the main cove in mostly shallow water and they chum the water to get the fish closer to you. It was a good experience to help us get used to breathing equipment for scuba diving. Closeby is the Scenic Lighthouse waterslide so we left our watershoes in unlocked lockers and starting hiking the131 feet up the stairs. It was a little bumpy as the slide seams could be felt and there’s a bit of an unexpected drop at the end so I definitely got a little waterlogged. The zipline area has 3 different low ziplines bringing you back and forth over a small section of water. There are no lockers or snorkel gear desk here so if you have snorkel gear or tevas, most people just leave them on the dock nearby. Someone took our snorkel gear not our shoes. We had to go to the main desk and explain what happened and beg not to be charged; we were very lucky as a staff member near ziplining backed our version that an exiting staff member probably took our snorkels otherwise we’d be charged I think $25 (or $35) for each unreturned snorkel. We purchased the photo pass for almost $100 and were disappointed as many cameras did not work – none in the zipline area and none at the Lighthouse waterslide. Bring your own waterproof pouches from amazon $15 for a 4 pack and they worked great. They were selling them in the gift shop for way more (something like $15 each). Overall the staff is generally very friendly and helpful.

A MA M

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Learn more insights from Wanderboat AI

Address

Carretera Chetumal Puerto Juárez Km 240, locales 1 & 2, módulo B, 77780 Q.R., Mexico

Map

Phone

+52 998 883 3143

Call

Website

es.xelha.com

Visit

Overview

4.8

(20.9K reviews)

outdoor

adventure

relaxation

family friendly

Description

Xel-Ha Park is a commercial aquatic theme park and ecotourism development located on the Caribbean coast of the state of Quintana Roo, Mexico, in the municipality of Tulum.

Pensé que yo iba a sorprender a mi suegro en su primera vez en México con el @hotelxcaretmexico pero yo terminé sorprendida y comprometida, unas vacaciones que JAMÁS olvidaré. Y lo máximo que los Hoteles Xcaret son ALL FUN INCLUSIVE, así lo pude llevar a conocer uno de mis parques favoritos, el @xelhapark ❤️ #QuedateAquiParaCompartir momentos inolvidables con las personas que más amas. Gracias por todo a HXM y @xelhapark • • • • • #xcaret #viaje #familia #dijequesi #manos #ad

pasaportetepasaportete

21.4K286

CANCÚN Y MÁS EN UNA SEMANA 👙⛴🐠 Si estás por viajar a Cancún y solo tienes una semana NO es suficiente tiempo 😂 PERO aquí te propongo cómo optimizar tu ruta. Y es que Cancún es un destino, que normalmente se combina con destinos cercanos así que aquí te propongo alojarte 3 días en Cancún y 3 en Playa del Carmen. Si tienes más tiempo te recomiendo sumar más escapadas de un solo día, entre las más importantes: Chichen Itza, Xel Há, Xcaret, Tulum, Cobá e Isla Contoy. ¿Qué otra ruta quieres? 🤔 #mundukos #visitmexico #visitcancun #visitquintanaroo #playas #mexicobeach #mexicotravel #mexicogram

mundukosmundukos

3.1K90

🚲 ZIP BIKE EN XEL-HA 🚲 ¿Te imaginas andar en bicicleta sobre un cenote? Aquí te dejo los detalles: No está incluida la actividad en la entrada al parque Xel-Há 💰 Costo: 40 USD / 800 MXN ☝️ 10% de descuento si lo compras en línea ⏱ Aproximadamente 25 minutos 👨‍👧‍👦Edad mínima: 10 años. 📏 Estatura mínima: 1.30 m / Estatura máxima: 2 m ⚖️ Peso máximo: 120 kg #xelha #mundukos #travelblog #travelgram #traveler #viajes #visitcancun #visitquintanaroo #visitmexico #zipbikexelha

mundukosmundukos

55511

In this review I'll give you a good description of what exactly Xel-Ha is, and what our experience was when we went. First - we're a family of four with a 13 and 9 year old and we've been to Xcaret, the main park from this company. When we went to Xcaret, it felt like Disney. Not because the entertainment value was necessarily the same, but the level of "Polish" was the same. It was obvious that things were very carefully considered and planned for so that you felt like they were always two steps ahead of you. Unfortunately, at Xel-Ha, it felt more like Six Flags. In other words, they will try to entertain you, but you're otherwise on your own. Which isn't to say the experience was bad, it wasn't and I would recommend going, but theOre were some frustrating missteps. Let me start by describing exactly what Xel-Ha is. It's probably helpful for you to think of it as two things. First - the river. This is the main attraction and everything else to do in this park is based on it. The main thing to do is to float down the river either in a tube or not, and along the way you can cliff dive, do some ropes obstacles and zipline into the water. Other river related activities include snorkeling (equipment included in your ticket) and a kids water slide. The second thing to do is to eat and drink - alcohol, soft drinks and buffets all included in your ticket. There are a few moderately entertaining little side attractions - the giant water slide you see in the pictures, a couple of nature walks, a kid sized rope course. If your family is like our family, you're probably used to theme parks that are "Go-go-go". You rush around all day trying to get to everything so that you don't feel like you missed anything. You won't have that problem at Xel-Ha. In fact, you may get bored before the end of the day because after you go down the river once, there is almost nothing else to do. Don't get me wrong, the different pace was kind of nice. So here is how our day actually went... First, we visited on a cold day - the day started out at 60 degrees and probably only got up to 75 or so throughout the day with scattered rain and bright sun. Xel-Ha picked us up at our resort sharply at 7:05 AM and they were exactly on time. We picked up some other guests and headed right out. We wound up getting to the park at around 8:30. So here is the first thing that really got us annoyed... We woke up at 5:30 AM to get ready, and left at 7 AM. This is before any food facility in our resort serves any food. So by the time we got to Xel-Ha we were really hungry, but they don't serve any food until 9:30. So that means we have an hour to kill while we wait for things to open - and it's been four entire hours since we woke up before we got anything to eat. Keep in mind - we can't actually do anything during this hour and we as well as all park guests were literally just standing around waiting for the buffet to open. When the buffet did finally open we found the food to be the best we've had so far on our trip. Really excellent. If you're an American and missing food from home, you'll find that this will hit the spot. Also of note, they inspect your sun block and if it contains any of their banned ingredients they exchange your sunblock for theirs for the day. They give you a couple packs of very high quality sunscreen. At the end of the day you get your sunblock back. After the buffet, it was time to get ready to go down the river. This meant going to get a locker and changing shoes and clothes. We picked the purple station on the map because it was closest to where the river ends and trekked about 7 minutes down to the purple station only to find out that it was closed. This wasn't indicated on any map, or any of the half dozen signs guiding us there, or in fact anywhere in the purple station, we had to flag someone down to tell us that it was closed. Edit Unfortunately I am out of characters for this review. Hopefully you get a good picture of what Xel-Ha is.

ian bowerian bower

I’m gonna break this review into a couple pieces. Attractions, and accessibility. But before we start, I need everyone to know that me and my family are water people and this is a water amusement park. If you are not a big swimmer, this might not be the place for you. Attractions: so in general, the attractions are super fun and are almost all based around the water. We had different people participate in: the manatee experience where they got to swim with and feed the manatees; the Seatrek where we got to wear something akin to an old-fashioned diving helmet and walk on the ocean floor while the guides brought fish for us to touch and explore; the lazy river with the cliff jumps, obstacle course, and zip line; the lighthouse waterslides; and of course, tons of free range snorkeling. We were overall very impressed with everything. The snorkeling is beautiful with tons of fish. The water is clean and even with all of the people there, the water never feels crowded. Getting to touch and experience the fish up close was amazing and the zip line is fit for a lot of different ability levels. You’re required to wear a life jacket anytime you get in the water. They do have lots of size options although the bigger sizes and the littlest sizes are not available everywhere. The biggest size I saw was a 4X. The jackets are generally larger than you would expect. So someone who would maybe think to grab a large try a medium first. Wheelchair accessibility: Overall, the resort was actually fairly accessible. Some things to know before you go: if you have a manual chair or need shock absorption there are lots of the paths that are cobbled unevenly resulting in a lot of jiggling and jostling which could be a problem. Some of the paths have trees in them. We were able to navigate but we use a smaller chair and somebody with larger power chair or a large manual chair might not be able to navigate as the pathways are narrow. There are also some parts of the pathway where it is sand, and with nothing firm. Which could be difficult for a heavier chair. Most of the water entry points have several stairs to get in. The bathrooms were not the worst for accessibility but also not the best. There’s usually an accessible bathroom stall, but almost every time we went in somebody was changing in it, even though they were changing rooms right there. Hallways in the bathroom area are small and crowded. Soap is high like it is everywhere, and a lot of the bathroom sinks are pretty much unusable from a chair . There are drink stations sprinkled throughout the park, but they are also very high and they close at 5 PM which is before you have to be at your buses to leave, so be prepared. The buffet lines are high, but that’s pretty standard so if you’re a shorter chair user you might need help knowing what’s on the buffet and help with your plate. The zip line has some stairs to get up to it, but if you can manage those there is a seated option which was a lot of fun. If you want to do the lazy river, there is a tram to ride to the top. There is a ramp or staircase to get into the snorkeling area; unfortunately they didn’t tell us about the ramp so we had to use the stairs. They will bring your chair all the way back down for you, but they will leave it at the guest services next to the fish spa (and they don’t tell you where they are taking it) which is not the place you would expect, and is not at the end of the lazy river, so will require somebody else to go get it and bring it to you. The bus from our resort would only let us bring a folding chair, so we couldn’t bring our small everyday custom rigid chair. The buses park a good distance from the entrance to the park. There are accessible turnstiles to get in and doors were pretty much nonexistent so shouldn’t be a problem. There was a place to rent manual wheelchairs and strollers, but it would be really helpful if they would also have electric scooters to rent.

Kathryn WisnerKathryn Wisner

Xel-Há is an all inclusive water park in Tulum. If your main focus is snorkeling, skip here. We’d definitely do Xplor again as it has great ziplines, ATVs, water caves and same food buffet. Over $900 for 4 people but it’s an all day adventure including 3 meals: $114.99pp admission + $120 RT transport for 4ppl + $ $93.99 photo pass for 4 ppl + $54.99pp snuba caleta + fees + optional tips. You can save money by buying 7 days in advance and dropping the photo pass. The transport bus picks up a few locations around Playa del Carmen PDC (Xel-Há does not help you figure out what location is closest to you or provide addresses of the pick locations). The drive from PDC to Xel-Há takes about 45 minutes. You arrive, check in and get your park bracelet (which triggers most of the photos), then walk to the main central area, get a locker and then wait for the Xula Vista restaurant to open at 9am. Remember while the water park opens at 8:30am (and closes 6pm), you left your hotel before 7am when the complimentary breakfast starts so you’re starving. It is a huge “International” buffet of every kind of food you can think but there is no cooked to order (eggs). You will be assigned a table and waiter for beverages but the rest you get yourself - both the Xula Vista and La Cocina del Pueblo operate this way. There are bathrooms with showers and lockers located in almost every area of the water park – most notably missed from the zipline areas. You get a numbered key from a desk at the entrance – you will not get to pick the location of your locker. Smaller lockers are free and the larger lockers are an additional cost but remember you can get multiple small lockers although they may not be located near each other. We biked and snorkeled. We went tube riding in the mangrooves where we had a choice of a 1 person or 2 person tube. Frustratingly most of the masks leaked and we did not see a lot of the fish as they were mostly hiding along the edges. You must check out masks with snorkels and fins – you will be charged if you do not check your gear back in at one of the desks. Now back at the main area, we had lunch at La Cocina del Pueblo to try the “Mexican and Regional Buffet.” All the food is very good for buffet food and you will find something you like to fill a plate and your belly. We booked the snuba caleta. There are 2 snubas in totally different areas of the park – cenote and caleta. Snuba is like scuba diving but a group of you are connected to 1 air tank carried by your instructor. You take a swim around the main cove in mostly shallow water and they chum the water to get the fish closer to you. It was a good experience to help us get used to breathing equipment for scuba diving. Closeby is the Scenic Lighthouse waterslide so we left our watershoes in unlocked lockers and starting hiking the131 feet up the stairs. It was a little bumpy as the slide seams could be felt and there’s a bit of an unexpected drop at the end so I definitely got a little waterlogged. The zipline area has 3 different low ziplines bringing you back and forth over a small section of water. There are no lockers or snorkel gear desk here so if you have snorkel gear or tevas, most people just leave them on the dock nearby. Someone took our snorkel gear not our shoes. We had to go to the main desk and explain what happened and beg not to be charged; we were very lucky as a staff member near ziplining backed our version that an exiting staff member probably took our snorkels otherwise we’d be charged I think $25 (or $35) for each unreturned snorkel. We purchased the photo pass for almost $100 and were disappointed as many cameras did not work – none in the zipline area and none at the Lighthouse waterslide. Bring your own waterproof pouches from amazon $15 for a 4 pack and they worked great. They were selling them in the gift shop for way more (something like $15 each). Overall the staff is generally very friendly and helpful.

A MA M

Xel-Há Park

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Nearby Attractions Of Xel-Há Park

Delphinus Xel-Há

Archaeological Site of Xel-Há

Nearby Restaurants Of Xel-Há Park

La Cocina del Pueblo

Basic Info

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Website

Duration · 4h

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Description