Unfortunately, a beautiful trip to Velp marred by any absolutely unnecessary experience created by the people of Kasteel Rosendael.
I haven't decided if the bitter old lady at the reception happened to be heavily autistic or just a casual racist, but she couldn't have looked more disgusted at the prospect of having a conversation with me.
We arrived at 11.33 for a ticket we purchased for 11.30 for a visit of the castle grounds and surrounding areas. We were instantly told with with an unconcerned shrug that we had arrived too late and the tour had already started. And there was in fact no way to join the tour at this time (lol?)
Lets be clear: there is no indication anywhere on the confirmation communications from Kasteel Rosendael indicating that the ticket time slot is extremely rigid and guests are advised to show up early or risk missing the entire experience.
There seems to be an unspoken policy of taking money from guests, and arbitrarily deciding if service will be provided to them (without any clear terms and conditions pertaining to scheduling).
This practice not only seems shady, downright dishonest (because of the big bold disclaimer that tickets are non-refundable), but essentially a gross violation of Dutch consumer laws.
I couldn't care less for the wasted 30 euros (although I sure as hell am not letting them keep it), but i do draw the line at unprofessional behaviour, especially when it reeks of a...
Read moreThe castle is very well restored. The interiors are richly decorated. The paintings were belonging to the people who lived there for the hundreds years. According to the guides, the last owners took almost all furniture with you before leaving the castle. The current furniture is from the same periods and as close in the style to the original as it was possible for museum to find and purchase. The results are stunning. The individual visiting of the castle is possible. We were lucky to get some additional mini excursion courtesy to the museum. Many thanks 🙏 to staff for providing insight in the history. Visiting park is absolutely must. Unlike most of the parks in the Netherlands this one has real hills and small water falls. The grotto with waterfall is a gem. It's decorated by shells and real corals. There is a tricky fountain which starts dosing you suddenly. Reserve 3-4 hours to visit park and castle. The cafe offers lunches - soups, sandwiches pastries tea and coffee. Chocolate pie is yummy. I liked fruit tea with fresh oranges, cinnamon sticks and paciflora. Please note there are wedding ceremonies on Sundays from time to time. The castle may be closed for the period of ceremonies. Also, some markets take place on the territory...
Read moreAn incredibly beautiful place, very close to the center of Arnhem. This castle is more than seven centuries old. It is the former residence of the Counts and Dukes of Gelre. The Rosendael Castle dates from the late Middle Ages and was built by the Count of Gelre. The characteristic donjon (residential tower) was originally about 25 meters high and has a diameter of 16 meters. This makes it the largest tower of its kind in the Netherlands. Only this keep remains of the original castle.
From 1722 a square house was built on the tower, which strongly resembles an Amsterdam canal house. The Rosendael Castle collection offers a fantastic picture of how people used to live in the castles in the Netherlands . Don't miss the special collection of furniture, silver and porcelain. The surrounding landscape park is beautiful and offers many surprises. I highly recommend whether you're a nature lover or want to learn more about how the nobility lives. In addition to visiting the castle, visiting its beautiful garden gives peace of mind.
The day when we visited the garden was rainy, as you will see below, we had a chance to take a picture with rainbow. maybe you can catch a...
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