My stay at Changi Cove was disappointing, with it being a "4-star hotel." I was greeted by a staff at the reception - not the warmest reception I've had, but I wouldn't call them rude.
The service got more and more disappointing as my stay went on, starting with when I called for ice. There is no concierge in this hotel, and you'd have to collect it at the restaurant which is at the reception area. My friend who collected it, looking slightly more brazed than the usual locals, was given a Tupperware with ice in it. I was gobsmacked. I decided to collect the ice later that night, and I was given an ice bucket with tongs, as well as plates and utensils as requested. The difference in service was questionable.
I still wonder about how this place was 4-stars when there is no concierge so nothing was delivered to the room, the service was sub-par and the room was completely average. It is a walk from the reception counter to the rooms so it was very troublesome to continuously walk to and fro to collect any requested items.
Breakfast was the best experience out of my staycation in this hotel. Not that it was amazing, but it was good enough. It was a buffet spread with a cook to make your eggs how you like them. It has all the basics of a breakfast buffet, but nothing really stood out for me.
The most bitter part of my stay was when we had to check out, and I had to leave earlier due to an appointment. The reception demanded payment for my room upgrade (in which, there is not much difference than my friends in the other room) when I had alrdy put a deposit during check-in. My friend had to fork out from his own pocket to check out, and no explanation was given. I called the front desk afterwards to ask for an explanation, and they barely gave any. There were no apologies given, no empathy in their responses - only AI-like responses that that was their protocol.
It was a disappointing stay in which my friends and I were looking forward to, and I honestly felt like I wasted money going to this accommodation - it was not a "4-star" experience, and it wasn't any good either. Some of my experiences at certain capsule pods and hostels had much, much better service and...
Ā Ā Ā Read moreTiny Singapore never fails to impress me with its unique combination of hugely crowded modern high rise office building /Hdb /condominium and seemingly uninhabited forests. And Changi Cove hotel is an example of this feature of Singapore.
Stayed here for one night.
Its surroundings are quiet. Come here if you want to avoid crowds. Not many guests in the hotel during my stay. Room is clean, though not luxurious. One part of the wall you can draw and write using provided markers. My kid loves it so much. Dinner and buffet at the only restaurant are decent and reasonably priced.
Outside the hotel is Changi boardwalk, where I can take a walk along the beach facing Palau Ubin. Interesting to see many sailing boats sharing the same narrow water with really big container ships. I won't say the beach is beautiful, but it definitely is relaxing and winds you down.
Opposite to the hotel is this Changi Beach Club. Some facilities like swimming pool and tennis courts are there. The hotel itself has no swimming pool, but hotel guests can use the Club's pool (no charge). The pool is good, and only sparsely populated when I was there.
The Club has also a seafood restaurant, which is supposed to give you a good sunset view during dinner. I didn't go there though.
If you are this people that really cannot live without hawker center food, you can take bus 29 near the hotel and visit Changi Village. It is 5min bus ride, staring from a really ulu ulu place to a typical Singapore hawker center.
The hotel has a guest lounge, which I didn't have a chance to go see. Might worth a visit.
Overall I like and recommend this hotel.
Something not good of this hotel : From the lobby to any guest room, you need to go through a link building and a lift. It is not a long walk (less than 5min), but why we cannot have the lobby in the same building as guest room? āthe Nestle coffee machine is a bit dusty in my room. Maybe previous guests don't like the capsule coffee and never use? The water kettle also looks like not-in-use for a long time. Maintainance of these ones can...
Ā Ā Ā Read moreDear Changi Cove Team,
I am writing this review to express our deepest appreciation for the outstanding service and exceptional experience we had during our wedding at Changi Cove. This review is dedicated to Shi Hui, Shaik, and Amin, the incredible individuals who played a pivotal role in making our special day truly magical.
From the moment we embarked on the wedding planning journey, the professionalism and dedication of the Changi Cove team stood out. Shi Hui, your attention to detail and creative flair transformed our ideas into a reality that exceeded our expectations. The venue was adorned with elegance, and every element was perfectly curated, creating a picturesque backdrop for our celebration.
Amin, your meticulous coordination ensured that the entire event ran seamlessly. The timing of each segment, from the ceremony to the reception, was impeccable. Your calm and composed demeanor alleviated any stress we might have felt, allowing us to fully savor the joyous moments of our wedding day.
Shaik, your expertise in handling various aspects of the event, from technical details to guest management, was truly commendable. Your proactive approach and problem-solving skills ensured that any challenges were addressed swiftly, allowing us to enjoy a stress-free celebration.
Together, the Changi Cove team orchestrated an atmosphere of warmth and hospitality that resonated with us and our guests. The feedback we received from our family and friends was overwhelmingly positive, with many praising the seamless organization and the delightful ambiance of the venue.
Changi Cove has not only provided us with a stunning setting for our wedding but has also given us memories that will be cherished for a lifetime. We are grateful for the passion and commitment of the entire team, and we wholeheartedly recommend Changi Cove to anyone seeking a venue where dreams are turned into reality.
Thank you, Shi Hui, Shaik, Amin, and the entire Changi Cove team, for making our wedding day an enchanting and...
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