Rio Hotel Casino and Convention Resort — Attraction in Matlosana Local Municipality

Got my first Rio Casino Winners Circle card + R100 free voucher to start gambling inside as a welcome bonus gift. Allthough we didnt went in with much spending money, and came out with nothing the idea was to go out and just have fun after all, wich we had alot of! Just the thrill of what jackpots people hit next to us or across the room, made it even more challenging with excitement for newbies like us just to take a chance wether u win or loose, just get lost in the possibilities that u might just get lucky, that is what made the bet lost or small win not as disappointed as i thought... it was really an awsum time, i'd definitely go there again anytime as soon as possible and this time...upload some pics about the machines we tried, the jackpots hit around us, and even the atmosphere around us with the friendly professionally trained staff all around, the security aswell the places still unexplored by us since we are still young newbies there with a small monthly income, they immediately made us feel welcome in such indescribable way, to all of u out there wondering what its like...dont hesitate, just fxxxcking ho danmit! Haha u'll lovit. Easy to find!! N12 from Kld to wolmeranstad opposite direction of potchefstroom near shell garage... U simply cant miss it... if u reach hartebeesfontein turn off, ur allready to far!...

During my visit to Rio Casino, I was disappointed by several aspects of the experience. The customer service at the table games was subpar, with dealers who were neither welcoming nor engaging. A particular dealer, whose name I believe was Dineo or Dimpo, provided minimal assistance when I asked about the rules of roulette. Her response was vague and unhelpful, and her tone was so quiet that it was difficult to hear her.

Additionally, I noticed that the non-smoking area had two roulette tables that were largely unattended by players, while the casino only had one blackjack table, which was consistently full. It would be more efficient for management to reallocate resources to meet player demand, ensuring a better gaming experience.

Hygiene was another major concern, particularly in the restrooms. The facilities were in poor condition, with a noticeable odor and unclean floors and toilets. A higher standard of cleanliness is expected in a casino environment, and improvements in maintenance would greatly enhance the overall experience for visitors.

Overall, Rio Casino has potential, but customer service, table game allocation, and cleanliness need significant improvement to provide a more enjoyable and professional...

Good day.... I wouldn't take it as a positive rating....

Let me tell you about our visit at you restaurant on the 5th of May this year...

I was there on the 13th of April to see how the Casino's Bar was for a upcoming Bachelors Party for my friend, and it wasn't good at all. No stock of Lime, and Sprite and Beer was warm...

So I complain about the bad service and received a R600 restaurant voucher. Me and my husband to decided to try the restaurant again, to give you a second chance...

This is how the evening went:

18:05 - We walked in and was seated 18:08 - Drinks was ordered 18:16 - drinks was received & ordered the starters 18:50 - Starters was received and we ordered our main course 19:34 - main course was received.

So, I don't know If you, Sir/Mam would except this time waiting for your food, But this was not excepted. And when we arrived, there were just one table of 2people present in the...