Good day to all! I would like to leave a review about my impressions of the country I have not seen. I took a short vacation, went on a five-day trip, and wanted to see one of the most interesting and dynamically developing countries in Asia - South Korea. I applied for a K-eta visa, got acquainted with the sights of the city of Seoul via the Internet, and compiled an itinerary. I booked accommodation in a hotel in the center of Seoul, took out a return ticket, and took out insurance. Prepared all the documents before the trip. While still researching the places I would like to visit, I accidentally met athletes from the Olympic gymnasium in handball, and the guys invited me to a training session. In the correspondence, I assured them that on March 7th, I would definitely come to a joint training session. I collected my things, documents and set out on the road, with anticipation, to have an interesting time. Arrived on March 5 at Incheon airport. While going through passport control, an employee stopped the girl and asked, “Are you our first?” She called another employee and was taken to a room for “interrogation,” as if they had caught a criminal. There I went through a very unpleasant procedure, an attempt to prove that I really came to actively relax and visit the city of Seoul. The interrogation took place with very sharp interruptions of my monologue, the representative, the customs service, why I came to this city. The dialogue ended with the customs officer affirmatively stating that I have poor knowledge of English and Korean, and have no right to visit the city of Seoul. And that I don’t have a direct phone number, guys - athletes with whom I had a dialogue on Instagram. If I had known in advance what formalities I would have to deal with, of course I would have taken the phone number. If I had known in advance what formalities I would have to face, of course I would have taken the phone number. Then other employees took me to the basement, it looked like I was, in fact, some kind of lawbreaker. I stayed there for three days, expecting that some kind of mistake had occurred and that the remaining days would still give me the opportunity to visit the city of Seoul, but the miracle did not happen. I had to return, a day earlier, to the country from which I flew, because the living conditions in the terminal were “a little” different from home. Thanks, of course, to the staff who treated us with respect - tourists who also ended up in the terminal for similar reasons. Words of gratitude, of course, do not apply to those ladies - customs officers who allowed us to have a normal vacation time. Is this really a reason, obligatory knowledge of the language, at the level of a “graduate of the University of California”, to prevent a tourist from getting acquainted with interesting sights? And why should I live in the basement of the airport, and at this time the room I bought was standing empty. Ruined time on my vacation, financial costs, someone has to answer. I think so. Why do you give the opportunity to visit your country. And when you arrive at the airport, you only see the city’s basement and airfield from the window. Previously, I visited Germany and other countries many times, my knowledge of the German language was much more modest than my command of English now. There were no translators at that time, and yet, I was never refused to visit European countries. And I did not feel any difficulty in moving along tourist routes.
I appeal to those who issue K-eta permits, if you give an invitation to visit your country, then remotely and accept language skills. I planned to come with my daughter, show museums, national attractions, cherry blossoms, now it becomes scary, imagining the picture: that, upon arrival, my daughter will also ruin her vacation, she will have to sit in the basement. These are the impressions left...
Read moreA Love Letter to Incheon: More Than Just an Airport (5/5 Stars) Stepping into Incheon International Airport isn't just about arriving or departing; it's an experience in itself, a warm embrace that has consistently left me feeling impressed, relaxed, and genuinely cared for. I've travelled through countless airports around the world, but Incheon truly stands out as a beacon of efficiency, comfort, and unexpected delight. It's not just a transit hub; it feels like a gateway to a different, better way of traveling.
From the moment you arrive, the sense of order and calm is palpable. The signage is incredibly clear, making navigation effortless even for a first-timer. I remember my first time, feeling a touch overwhelmed after a long flight, but the intuitive layout and helpful information desks quickly put me at ease. There’s no frantic rush, no chaotic queues – just a smooth, almost elegant flow that guides you through immigration and baggage claim. It’s like the airport anticipates your every need.
But what truly sets Incheon apart, for me, is the human touch and the thoughtful amenities. Beyond the pristine cleanliness and modern architecture, there's a genuine effort to make your time there enjoyable. I've had layovers where I honestly wished I had more time to explore! The free cultural performances, the stunning traditional gardens, and even the thoughtfully designed rest areas (with those wonderfully comfortable, armrest-free benches!) make a huge difference. I distinctly recall settling into one of these quiet zones during a long transit, able to truly relax and recharge, something so rare in the hustle and bustle of typical airports. It felt like a little oasis of calm.
And let's not forget the transit tours! On one occasion, with a longer layover, I spontaneously joined a free city tour. It was an incredible opportunity to get a taste of Korean culture, see some beautiful historical sites, and learn something new, all without the stress of planning it myself. That generosity and dedication to enhancing the passenger experience truly resonated with me. It’s a testament to how Incheon goes above and beyond, turning what could be a tedious wait into a memorable part of your journey.
Incheon International Airport isn't just an airport; it's a testament to meticulous planning, thoughtful design, and a genuine commitment to customer satisfaction. Every visit feels seamless, every interaction is pleasant, and every detail, no matter how small, contributes to an overwhelmingly positive experience. It's the kind of airport that makes you look forward to your next trip, knowing that the journey itself will be as enjoyable as the destination. A resounding 5 out of 5,...
Read moreI would give 0 stars if I could. I had no problems when I connected here the first go round, however, my second connection flight experience going back home has been a nightmare. I am obviously not from Korea so I did have some trouble navigating the airport after the plane landed and apparently I arrived at baggage claim area instead of my gate. I had to go through manual immigration to get there and instead of directing me politely to the correct area to get me to my gate, the immigration officer who processed my passport had the worst attitude and kept rolling her eyes. I would have dismissed this interaction as a language barrier if it wasn’t for her horrid body language. She still let me pass the gate into Transportation/Baggage claim area knowing I had a connected flight to another destination because I stated that several times and showed her my airline boarding passes. I almost missed my flight home because of this!When I realized I was I the wrong area, I acted quickly. There was a lot of unnecessary confusion regarding where I was supposed to go next with the airport staff even when they had my boarding passes and passport in their hands. Shout out to the young lady worker that acted fast and politely partially escorted me to security so I could get to my designated gate before boarding time ended. I would have missed my flight for sure if it weren’t for her. Then, when I went through security check point and they checked my bags, one of the officers took out a lot of items out of my backpack and did not bother to try to put them back in there, further holding up my time. I literally had to run all the way across the other side of the airport to make the last round of boarding the aircraft. Finally, when I boarded the flight, one of the flight attendants directed me to the wrong side of the aircraft for my seat number after checking my boarding pass so I had to stand there and awkwardly wait until traffic slowed down just to sit in my assigned seat. I am appalled by this experience overall and I truly hope to not to connect through this airport ever again if I...
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