Balneario de Archena — Attraction in Archena

We stayed in the Hotel Thermas, which is a lovely ancient building with such character. Inside, it's clean and bright, infact we watched the cleaners each day not only cleaning in general but literally getting ladders and wiping down each lamp hanging from the ceiling. We stayed in the junior suite, not a thing out of place, not a stray hair, not a bit of dust- our cleaner Gloria did an amazing job. We had 3 people in our room, they gave us 6 towels, 3 bathrobes, a fridge, 2 tvs, a king bed and a pull out in the other small room, walk in shower with 2 sinks, ac in both rooms, tea and water available with a kettle. There's 3 hotels that all share the thermal baths. There's an inside and outsise area, we preferred the inside as it was warmer and had more bubble chairs, sprayers, and "lazy rivers". The common areas were spotless, the unisex bathrooms were spotless. There's a bar available at the baths so you can have a drink and snack without leaving the area. The spa itself was reasonably nice except my daughter and I had the same massage but we had different massages, so im not sure if they are certified RMTs. We also had drills blasting during our massage so it wasn't totally relaxing. Our massage was in the area attached to the office to get into the pools. Food wise, there's a few places. We had breakfast at the hotel, which is buffet style and has a pretty goos selection of pastry, fruits, juices, and bacon and scrambled eggs. The hotel also has a very basic dinner available, it didnt look appealing at all. There's a more upscale place within the pool area opposite the bar, but we didn't attend as there wasn't any vegetarian options. The casino was the best spot, it offered drinks, snacks, and a few mains and desserts. Otherwise, you have to go into the town to get more selection, which I recommend. Scenic little place, super clean, and relaxing. Also, lovely amount of cats who...

As a treat when friends visited from England we visited balneario de archenna and was rather disappointed after hearing good reviews. The pools and setting was great the pools was warm and relaxing unfortunately we felt the food and treatments let it down. The food was all pre-cooked and just reheated, myself and my eldest had chicken and chips from the children's menu and it was like it had just been dropped in the chip pan to reheat and my youngest had pasta bolognais it came out stone cold I asked them to warm it up, I saw them put it in the microwave but it came back still barely warm. Needless to say my daughter didn't eat it. The waitress was very clear she would rather be somewhere else and moved at a snails pace. Myself and my friend booked treatments in advance, her a back massage and myself the archenna special massage. When we arrived I asked how long they lasted as it hadn't been mentioned in previous correspondence we was absolutely shocked to be to told my friends lasted only 10 minutes and mine half an hour. I now know why it isn't stated anywhere because no one would book them if tgey new. In previous correspondence I had mentioned medical issues for us both and when we arrived we wasn't once asked about them. When the massage started I repeatedly asked the girl to be more gentle as the pressure was painful with my condition and I was ignored. As soon as she had finished I was told to get off the bed (no time to relax and prepare myself ) and was then blasted off with a hosepipe from head to foot (no gentle shower) it was only after I told her what my condition was that she looked slightly remorseful and new she had been to rough. I was quickly ushered out. It felt like I was on a production line. And I think the parking was very expensive it cost 8 euros for a few hours in the afternoon. I feel it's a shame because I think these things let down what is a...

The pools and spas are well maintained and nice and clean. Staff are helpful and friendly. There is the Casino bar, which serves snacks. A couple of small cafe areas, as well as the restaurant/bar with terrace in the spa areas which serves super food. There 3 hotels on site, two of which are 4☆ and the other is a 3☆hotel. We have stayed in one of the 4☆ hotels on 4 separate occasions and were very pleased with the standard of the rooms and the levels of service.

We have on each occasion had the pleasure of taking our breakfast and evening meal in the hotel restaurant, on this occasion we also had lunch in the hotel restaurant too. The food is always very fresh and well presented, with buffet style breakfast. Our lunchtime and evening meals were from the menu which offers several choices for starters and main and there are also several choices of dessert each day too. They have a good selection of wines available to accompany your meals if you want to select from the lists. They will keep back your unfinished bottle for you to have the next time if you require.

There are some lovely shops which sell some very reasonably priced goods that are of excellent quality. Some items are very unusual, pretty jewelry, there are some great ornaments etc, swimwear, bathrobes and some boutique clothing.

Within Hotel Termas there is the special thermal treatments available in the subterranean spa. In the grounds there is the medical suite, doctor, physio, and others. In the pool area there is the other therapeutic treatments, like massages and even a hairdressers.

Such a great place to relax and enjoy a breakaway from the norm.

The staff at the hotels, restaurants, spa and pool areas are all so helpful, friendly, very polite and efficient. It really makes for a very pleasant stay, they seem to have the...