I would like to share our comments about the Çamlıca Tower Restaurant Floor, which we visited on June 19, 2021, starting from the reservation stage;

1. The web/mobile application for reservation is not satisfactory, not user friendly. (You cannot group the tables according to the number of people, but instead of decreasing the number of tables you can choose as the number of people increases, the table types that can be selected remain constant and the customer can be offered the option to buy the tables by grouping.)
2. A confirmation message is not received after the reservation is created.
3. After the reservation has been created, it is not possible to change it.
4. It is almost impossible to reach by calling phone numbers, you can reach them by calling many times.
5. Tower staff are engaged and relevant from the start. They accompany you to the elevator.
6. But there is confusion in the entrance hall, there are three types of tables. Are you hesitating about which one to queue for; reservations can be directed to one information desk and others to other desks.
7. We went to the restaurant floor not with the panoramic glass elevator, but with an elevator that I consider to be a closed or personnel/freight elevator. On one floor, the technical staff also got on the elevator. The customer and the staff should not see each other.
8. The feeling that my family and I have when we come to the restaurant floor; it's as if the waiters or chefs couldn't be a complete team with each other, they didn't know each other. They should be a little more sincere and like a team. (In other words, if the waiters trained in another restaurant had been brought here as a team, it would have been more compatible.) Also, the bidet in the men's washbasin was defective.
9. There should be a price for a service, separate pricing should not be made for foreign tourists and Turkish citizens separately.
10. The breakfast that is served as a mixed breakfast for two in the restaurant seems weaker than the type of breakfast served by a mediocre restaurant. Such a breakfast cannot be provided for this price. The menu photos and the presentation and variety are incompatible. When I conveyed the issue to the waiter, "VISUALS ON THE MENU ARE NOT THE SAME WITH THE REAL MENU." I got the answer. Yes that's right, the phrase on the menu says that too. However, writing this CANNOT BE ACCEPTABLE IN A FACILITY THAT CAN BE TURKEY'S SHOWCASE. Also on the menu, I say "10% SERVICE FEE IS TAKEN." I didn't see any expression.
11. Customers who come to the Restaurant or Cafeteria section already pay an excessively high fee, leaving a large amount of money. I also think that there should be no tower entrance fee. In other words, customers who come to the restaurant/cafeteria section should not be treated unfairly about wages. This situation is not in line with fairness and justice.
12. In conclusion; Well done to everyone working in the planning and construction of the tower, but I consider that the reservation, wage and service policy of the restaurant/tower section is not at all suitable for the politics and policies of the Republic of Turkey, which is a great state, and strategic communication. I hope that the authorities will abandon these wrong practices as soon as possible, and remove the Turkish Republic and the Turkish Nation FROM THE STATUS OF A STATE MAKING ANY APPLICATION THAT CAN BE QUALIFIED AS OPPORTUNITIVE.