Wiggleys Fun Farm — Attraction in Llangynwyd Lower

So today my daughter had a joint party with 2 other children from her class. The play area is brilliant and the children loved it. It is just such a shame that the people in charge are rude, un-welcoming and basically pig ignorant! We had booked this party mnths ago and at the time was told we pay for the party at the end as they only charge for the children who attend! Last wk I phoned them and asked if we could have a bigger room as our numbers have increased and was told I would need to pay another £50 deposit, i asked the lady if she could pre book it for me as i would need to spk to the other 2 mum's first and I was told no she can't until I pay the £50! I ended the conversation by telling them that if we wanted the double room then I'd phone back later! Yesterday I had a call from them asking to confirm if it was 60 children and as soon as I said no it's not the lady said in a not very nice manner "Well you have booked the double room" I then reminded her of our previous conversations and the fact that I hadn't phoned back with another deposit so the room was not booked! The women then abruptly asked for the birthday children's names before putting the phone down! On arriving today, before even letting us through the gate I was greeted by a man who said I need to pay for the party up front to which I said no we pay for it once all the children are here so we know how many there are! He then said no you need to pay the balance now, I asked if i could sort the kids out first and come back in a bit and was told "no you need to pay now" at this point my daughter had been stood missing her party for a good 10 minutes whilst I was trying to sort out money! They then didn't believe that we only had 26 children and they made the young girls who dished out the food check each childs hand for a stamp before letting them eat! I'm not being funny but at £8.50 per head I'm not going to be giving random people free food!!!!! Not once were any of our children greeted with a Happy Birthday or Have a Nice Time! Such a shame as it is a fabulous place for kids but your customer service skills are absolutely shocking and Definately...

The first thing that stands out is the amount of car parking space available, and more being added. We turned up with two 9 yr old boys and a 4yr old boy, who have been before, but that didn't diminish their enjoyment one bit. As you walk through the entrance you are invited to follow anti covid protocols, and you are greeted by the welcoming staff. Entry prices are very well priced (paying children can each take an adult in free of charge). As you pay your entry fees, you are invited to buy paper bags full of feed got the animals, at only 50p each, it's another good value offering. Through the gate, you are in the main hall, has party rooms for hire, an excellent indoor play area which includes a mini-cart track with self-propelled carts for kids up to around 11yrs. The hall also has a indoor and outdoor picnic areas, where you can sit and enjoy the food and drink that the café counter has to offer, again at very reasonable prices. The toilet facilities are clean and a decent size, so often they can be cramped as if a last minute thought. Outside is where you can wander by the animal enclosures, where interaction is usually possible with many of the resident creatures, the kids love it! To sum up, whatever the weather, there is plenty of shelter from sum and rain, and the animal encounters are great fun. They are clearly looking to improve and expand the experience, so this will just get better, it reminds me of a very early days Folly Farm or Flamingo Park, if Wigglys can emulate those successes, then they will deserve it, due to the hard work they have put in so far. I don't really have anything in the minus column, but a little advice to visitors is: as you approach Wigglys Farm along the country road from the A48, the entrance road is on the left, just on a bend to the left in the road, this means that it's not difficult to just miss the signs either side of the entry road. Perhaps in the future, the local authorities will allow them to add more...

We went as part of a school trip to see santa and a play session well overall it was a good experience as a first time user of wiggleys. Sadly I can't comment on the animals as I would expect them to have been inside as the rain was more than lashing down. The place was very well organised and staff overall friendly one man in his mid-late 40s was one of these speak at you rather then to you sorts but I can live with those pathetic sorts although would rather not around children as setting a bad example of how to be rude. For pricing on entry I have seen worse its around its price I guess with seeing animals but no one can help rain ☔ and on food portions an alternative to chips would be good as my boys do not like many chips however the chips where a good portion but a kids meal with 3 chicken nuggets it's been 4 in many places I have been so a bit tight also offer pasta or mash with food instead of chips. The santa was very good and the set around him was really lovely it was Well above a basic set up and looked like EFFORT has gone in to it. The only reason I deducted a star was for that staff member and for me personally as I am a bit O. T. T. not enough soft flooring for toddlers except for one area with an easy open gate. Commuting between zones is just an immaculate grey painted concrete floor too hard for kids that can fall easy as mine did and split right side of lip at...