After recently losing my mother 3 weeks ago, I was left with the task of what to do with her mortal remains after cremation. I was asked by my father to mix his ashes, when the time came, with my mothers. My father died, getting on for 7 years ago, and I have kept his remains ever since. I was told by my mother that she had two baby girls before I was born, neither girls survived, one, Shirley Anne Muir I was told, was buried in 1956 in Putney Vale Cemetary. This was basically family lore, and there were no official documents to say where either child was buried. There was also no actual verbal discourse between my parents and me about this matter, as my mum would straight away get very upset. Now I am aware, that my mothers cremation is imminent, and that I will be required to fulfill my promise to my father. I therefore took a long shot and made enquiries pertaining to the whereabouts of Shirley Anne MUIR , at Putney Vale Cemetary Roehampton.I called Putney Vale Cemetary and spoke to a young man, who was straight away helpful, and instead of being bombarded with a sales pitch, he was interested only in what it was I needed from him. Therefore , I took a chance and told the young man the whole story, he straight away found my long deceased sister and gave me the date of the funeral and the number of the lot and which block it was. I was given information that I didnt even know I needed, and he also tailored a service where my parents ashes can be properly and proffesionally mixed and then interred along with the remains of their 5 month old baby from 1956. I can honestly say that its times like this, when you are raw, and emotionally drained, that you have to deal with people in the funeral buisness, and how they treat you can make a massive difference. This young man deserves 5 stars as he straight away tailored for my needs, not his own, he asked what I wanted to happen, I said I want my Mother and my Fathers ashes mixed, and I thought that there might be an infant buried at the cemetary, who was buried the year I was born, 1956, and that if the ashes could be intered near her, I would feel as if I had fullfilled my quest for all 3 of the family. So I commend the male who made life so much easier for me and my family, and gave me an option to purchase what I wanted, without any kind of hard sell. Thank you so much ! Kenneth...
Read moreAfter losing my husbands brother, we understood the grave of his parents had a third plot for him but we didn't know where to start! Jackie at the office of Enable who look after the cemetery was so efficient and so helpful, guiding us through the process to get the grave ownership transferred and then to discuss the plot and interment of ashes etc etc. They were so helpful. Whilst our funeral directors did most contact over arranging the funeral, on the day the funeral went really well and cemetery staff couldn't do more to help - they were brilliant. Afterwards Jackie talked me though what to place the ashes in - again no pressure just helpful advice and patience. Then at the interment of ashes, we met a fabulous chap who was digging the grave - just a lovely man who even helped us did a stubborn rose bush out of the grave! Then the gentleman from the office bought the ashes to the graveside and we did the internment - again lovely chap and nothing was too much trouble. I had to complete another form which I did at the office with Jackie again, and just so helpful and super speedy. Honestly - in a time of grief and feeling a little disconnected with the world - the staff were simply wonderful and I cannot...
Read moreIf the cemetery is closing early, please put this on the website. Stating that hours might differ isn’t helpful. Christmas Day showed as open 10-5 so imagine how upsetting it was to find a notice on the gate saying it was closing at 1pm. The queue of visitors outside, who were turned away, were large in numbers so no doubt they thought the hours advertised on the website were applicable. It’s a shame as this is a good cemetery but let itself down on...
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