You will see from my other reviews I always look for and find positives about the places/venues/restaurants I've visited. However I'm really struggling here, other than the staff members were all polite and friendly.

Our visit started with a lunch in the Cafe, all was fine ordering and siting, plenty of staff keeping things tidy etc. We ordered 3 x Nachos at £11 each, what we were served was a cereal bowl (at best) of Tortillas, which were ok, a scoop of Chilli, which again was ok. However on top was a white unidentifiable goo, we tried to identify it, but failed, no cheese, no salsa or guacamole. Our son ate his and actually ate a chunk of ours until we stopped him for fear of his health, we both ate the Chilli and Tortillas that weren't contaminated by the goo.

Now I must hold my hands up, we didn't bring our displeasure to any staffs attention and I really don't know why! We just left feeling very aggrieved at the lunch quality and cost, I should have said something and allowed the manager etc to do something about it.

As for the Wildlife Centre, our perception is shared by so many others and has now made national news, massively over grown weeds (Mainly) around the public areas and inside the majority of enclosures, low hanging branches over public paths, Items with in the enclosures that were clearly broken/smashed and I believe could have caused harm to the animals/birds within, broken and unkempt fences. This led to the overall perception of the enclosures being far to small (for the majority) and nowhere near enough space for the birds etc to fly/move about. There is a place for Wildlife Centres, however when they are this poorly managed it just leaves you wanting to free the poor animals or wanting the appropriate organisations/authority to inspect them and provide enforceable recommendations. I really do hope something happens that sees the Centre improve dramatically and those animals quality of life reach a level they deserve. Management do better