Loved this place. We went in the week on a Tuesday. Arrived for our booked time of 11am and didn't leave until around 3pm. It was rather quite being as it was in the week. Our 4 year old loved it! Not so much to do with a under 1 year old but they have a smaller dedicated area where he was free to roam and he enjoyed it. Our favourite thing as a family was the go karts. I was a little disappointed towards the end of our visit where two older boys were going up the slides the wrong way and no parents/staff were taking any notice. My daughter was trying to come down the slide at the same time and I didn't want her to be encouraged to copy them. I ended up saying to the boys that I'm not sure you are supposed to do that as it is dangerous and that others are trying to come down the slide but it had no affect on them. I ended up speaking to their parents who apologised and understood my concerns. Not sure what could be done about this but thought it was something to point out. Especially when they was going up the big silver slide that's covered. You wouldn't have known they was there. We are there also. I had the club sandwich which was nice, my partner had a pizza and daughter had sausage, chips and peas. We all had a milkshake. They have a variety of food and drink and responsibly priced also. There is only 1 electric hook up from what we saw. But unfortunately a none electric car was parked in front of it. Everywhere was clean and the staff were very friendly. Being outside on a windy day was rather windy at times as it is open to the elements. But it didn't matter. Still had a really fantastic time. Will definitely...
Ā Ā Ā Read moreLovely soft play very clean but be aware that the owners are taking advantage of customers. I visited on Friday 22.02.2025 for the first time booked onto the 16.00 session which was due to end at 17.30. My daughter enjoyed it so much that she asked to visit again, so I looked on the website at availability. I noticed what I thought was a glitch with the system so emailed their customer service team to question why the final session of the day was 1.5 hours and not 2.00 hours. They are fully aware of this and Sophie advised me that this is because its half term the session is still the same price meaning that if you attend the 16.00 session in the school holidays you will get to use the facilities for 30 minutes less than customers who booked earlier in the day.
Re: Your order for Hockerhill
Info To Pearl Ruston 15:01
25 Feb at 15:01 Hi Pearl,
The last session of the day is reduced during term time but it is full price during half term as we are significantly busier, this is simply because it is during half term. Just as our pricing is weekend pricing during the week in half term too. Our pricing is changeable based on on-peak and off-peak.
I will happily forward on your feedback in regards to timing to the owners and we will take your feedback onboard.
Thanks Sophie
Update: I have spoken with the owner and he has agreed to refund me the £6.50 to repay the pro-rated amount of the difference between the 2 hours against the 1.5 hours. This is appreciated, I just hope he listens to my point and reduces the price of the final session of the day to allow for the...
   Read moreWhat a superb facility. This place has been so well thought out, the whole place is brand new and all of the play equipment is of superb quality from the wooden tree housewhich dominates the entire inside with its tunneled slide to the 3 zip lines outside and full size adult go karts to the small library. There is a separated area for 1-5 year olds which is excellently well equipped. Also there is loads of parking and even an EV charging point the staff are very well presented and extremely polite and helpful. The toilets again are superb they are very light and airy plus they have both male toilets and female toilets with baby changing facilities, there is also a disabled toilet which again had baby changing. The toilets themselves are immaculate and well presented and are checked for cleanliness on a regular basis throughout the day. What was unusual was the go kart track ran outside and then through the inside of the play barn. There is a café where you can get everything from a light snack to a full meal including a dessert both meals and drinks are reasonably priced. Lastly they have a shop which sells loads of different merchandise but as you should expect the prices are quite high but no more than any other place that sells their own branded merchandise. This play barn is highly recommended and you can very easily lose track of time whilst your children or as in my case grandchildren run off their excess energy and let their imagination run wild. We will definitely be returning with the grandchildren. Excellent,...
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