This bank is terrible. I brought in a check that they said they would be unable to cash and then they took it anyway! Then they wouldn't give it back to me and didn't even contact me to tell me it wasn't deposited and could not be deposited! Then I had to sit and wait around for them to supposedly return the check to me via mail, even though they could have just given it to me while I was there. Then, they wouldn't talk to my manager who was in charge of the check to see what the problem was, because it was against policy! Then, they still wouldn't tell me what was wrong with the check and why it wouldn't cash, because they didn't even know!!! I contacted the national branch several times and they told me that I just had to wait for the check to be returned to me. Meanwhile, I went through several days of waiting and wondering if I would ever get my money back!!!! With no explanation!!! It was terrible and I wouldn't wish this experience on anyone. Go to...
Read moreHORRIBLE there were 3 homeless people on the property one basket was practically blocking the door when I went in to complain the first person said there was nothing they could do I ask if they ask them to leave they said they wouldn't endanger there safety obviously they don't give a dam about there costumer safety the next one told me the person by the door was a costumer the guy was dirty in rags and everything he owned was in a shopping cart they seriously think I'd believe he's a costumer way to insult your REAL costumer intelligence the employees were all VERY RUDE over the situation having an account at wells fargo IS NOT more important than my safety and there are ALOT of other banks i could bank with that would appreciate...
Read moreTHIS LOCATION WAS ONE OF THE BEST BRANCHES IN THE CITY, UNTIL THEY MOVED SOME OF THERE BEST EMPLOYEES OUT OF THE BRANCH. SINCE THEN I HAVE NOTICED THAT IT HAS GONE DOWN HILL... REALLY DISAPPOINTED IN THE LEVEL OF LOYALTY IN THIS BRANCH... I CASHED MY CHECK FOR 2 YEARS STRAIGHT EVERY TWO WEEKS WITHOUT FAIL, LAST WEEK I WENT IN TO CASH MY CHECK NOT NOTICING THAT MY ID WAS EXPIRED BY 3 DAYS, THEY REFUSED TO CASH IT AND THEY WONDER WHY EVERYTIME I WENT IN I TOLD THEM I DONT LIKE BANKS... THEY SEEM TO HAVE ALL NEW EMPLOYEES WITH VERY LITTLE PERSONAL TOUCH WHEN IT COMES TO THERE CUSTOMERS ESPECIALLY THERE...
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