Used to live closer to them , years ago, and stopped by at least once weekly, for bakery, salad, bar, hot soup,deli prepared items. In the past 6 weeks, now much farther away, I've wanted one prepared dinner they make, and apple cider. I've personally been 3 times. There is a wonderful woman who manages the DELI, named IZZIE, and she offered to bring the dinners to me & include small cider for me to purchase. Then, when I decided to make the drive , and am unable to walk into the market, parking in a disability space, she was away; and I was told if I want to purchase anything else, like cider, because someone would have to walk the 20 steps to pick up the cider, or add one of the small boxes of almonds, or what they add near the register, I would be charged 15% of the order. So I ended up paying $50. for 3 of the DELI dinners, 1 cider, and 3 very small boxes of roasted nuts.Their charge that time, for someone to add to the DELI dinners & their offer to bring it to the Disability space directly in front of their entrance-- over $8.(15%) "Upper management" then gave a directive that if I ever wanted to shop "groceries" ( I'd hardly call that a grocery run.It's take out, which, if it's gonna cost 15% of the order, I could get INSTACART for a FLAT FEE per month that is about the same charge for one pick up like that which they would bring to my door for an entire month membership.) I've scanned the YELP reviews, of which there are many 1 star, and also GOOGLE 1-star reviews with complaints about customer service problems, cleaning issues, with pics of what people are writing about, and too many about customers getting sick from what they ordered. I have never gotten sick from this one dinner, but it does symbolically sicken me that the UPPER MANAGEMENT , once they established they are getting my business over a period of 5 weeks, told the good DELI manager I'd have to register with a "grocery shopping service " they contract with, for literally THREE TAKE OUT DINNERS to pick up & pay an outlandish fee.I have volunteers who pick up my Stop & Shop grocery orders monthly ( this was just a special treat from Atkins that turned into me being treated by UPPER MANAGEMENT" like I'm not giving THEM my business.). Shopping a large Stop & Shop for their CURBSIDE PICKUP, can easily be for 25 -35 items and take their staff 30 minutes and a lot of walking through aisles, with someone bringing out 5 bags to one of my volunteer's's car. They charge a flat fee of $4. !!!!! And ATKINS charged 15% . Guess they're all in on their Tariff plan. If they really want to charge that much, they should suggest it be paid to IZZIE for your superior Customer Service. Now that I 've read the negative reviews about customers getting sick from food they buy at ATKINS DELI,the pies being inedible when they used to be great over 6 years ago, having their orders messed up, seeing unclean conditions, some even mentioning roaches, I am in no way motivated to return. I will not give my business to the UPPER MANAGEMENT who treats ANY disabled customer like this.If you find yourself already going there for there "niche" item, like APPLE CIDER, find another stand, there are many if you can drive somewhere else.The name of the manager who DOES CARE about CUSTOMER SERVICE, is IZZIE.But, if UPPER MANAGEMENT finds out she provides actual Customer Service--- she gets in trouble !!!!! Moral of the story is--- Don't give your business to owners who behave like this.