Splash Valley Water Park — Attraction in Apple Valley

I Want to give5stars to the facilities and no stars to the rude staff I watched today ,because of the horrible experience I lived today ,what happen is I host my sister from Pennsylvania, she has 3 little kids one of them is a baby , and me have 2 kids ,the day was very nice until the weather changed, start to light ,the lifeguard told us that we should go out pools and take a break for 30 min because of thunderstorms and we did but the weather got worse ,It was 6:10 pm ,no one of life guards come to tell us that they will close the park , they start to call each other’s without telling the people who are waiting one word until one of the guards came to close the umbrella we already setting under ,then I asked him if the park will close and he said yes, then my sister went to the family bathroom with her kids and me too, Then the life guard who is in the front desk started to threatened us to go out the bathroom or they will close the park, our kids started to cry and got very horrible of that threatened. Then my sister went out of the bath room with out changing her cloth or her kids cloth and her kids started to be very worried about what the guards in the front desk will do to us(close the park again and the guard who is in the front desk told my sister to tell me that she talking to me nicely I have to go out the changing room It doesn't matter If Iam naked , they were a women and men of the life guard ,we stayed out of the door under lighting and heavy rain away from the car without change the cloth for the kids and the kids were so cold,then I helped my sister by towels to change her kids cloth out side the park in the street. They saw us out side but they did not make any thing , the most important thing to them to leave ,they don't care about what happen to us , I will not...

Just went here recently with my 2 toddlers and was impressed with the new updated facilities and everything the water park had to offer. They were recently upgraded and renamed to "Splash Valley Water Park" and the upgrades look amazing.

There's a huge splash pad area, kids slide & water table, zero depth wading pools, and a lazy river. This is in addition to the 6 adult slides that they already have - a couple of them use tubes. The park is huge and you can easily spend several hours here. We spent 3 hours and that was plenty of time, though I probably could have spent more if I didn't have my kids with me!

The downside was the cost - $14 a person for anyone 2 and above. It's very pricey for a family of 4. But I do feel like it was worth it for the amount of fun we had.

There are hourly 5 min breaks from the pool - I'm not sure why, maybe a safety check? They also don't allow phones anywhere near the water even if you have a waterproof case. I was surprised because other pools do allow it.

Another thing that I didn't like was that a lifeguard yelled to put my lazy river tube on the other far end of the tube storage area - and then she walked towards that area. I had to get my toddler who can't swim from my husband and I'm also heavily pregnant so I couldn't move the tube right away. Would have been nice to get some help instead if she was already walking that way.

Despite this I had an overall good experience and plan to visit again...

One of your employees really doesn't like their job, or just needed a long, long break or day off today. I brought my Nephew and Niece along with us to enjoy the nice day. As I was helping them go down the small slide a couple of older kids (maybe 5 years old or so) were loudly yelling and screaming as the water shot up from the pool. The life guard yelled to "She the hell up!" I was a bit taken back but figured maybe I didn't see the whole incident. Later on as we were eating right next to that same spot she yelled to "Shut the F up" But actually used the word. A moment later another lifeguard came over to take over and she told that lifeguard "Thank God these Retards are driving me crazy". Just...wow. So inappropriate. Having a special needs a child myself I'm a bit more sensitive to that word being used . We packed up and left because I couldn't stomach it anymore, and I really didn't feel the teenage kids at the desk would address it appropriately. They probably use that word freely too. So disappointing, we have had great experiences at this water park before and by 4 or more punch cards every year, but I don't feel comfortable coming back with my special needs child after today. Who know what names they will call her if she gets excited...