Office Depot — Attraction in Arvada

Don't go here. This has been the Worst customer service I have ever experienced. I went in to buy $113 worth of supplies- I also had a small gc to apply to my balance- I swiped my card and their computer screen said my business card was attached to a rewards account and I could t use my gift card. The associate clicked out of the screen and had me reswipe- the manager was then brought over- they tried it 3 more times and everything they told me to reswipe my card again- a total of 5 times- the manger assured me I was not gettin charged- when I got home I had 5 pending charges on my bank- they assured me they would go try- however days later 2 of the charges dropped off but I am still stuck w 3 full charges that have cleared from my bank- I have spent 5-7 calls on the phone w the store managers to be told there was nothing they could do about it. They kept telling me to call Office Depot customer service line- I called 4 times- no one could help me and they kept telling me to contact the store for a refund. Only one lady at the corporate said she would research and call the store and look into it. She said she would contact me back after 2 days- it's been 4- now the store manager is out of town for 1.5 weeks- I have still yet to receive any response from corporate about a refund- it took 5 mins to charge me $240 something dollars extra an it's been 9 days since the transaction and still no refund. All the said to do was call the bank and dispute the charges which I did and still haven't received my money back. This is...

I have had two really disappointing services at this Office Depot off of Ward Road in Arvada. The last one being that I gave them over a week to print photos for my daughter's graduation poster. The night before I was supposed to pick them up, they called me and said that they were having printing issues and were too backed up to have them ready in time, but I could get them in 5 days or get a refund. I needed them within 2 days so they were going to refund me. They did NOT offer me a solution. Instead, I had to call them first thing in the morning the next day to see if they would be wiling to put all my photos on a thumb drive and if there was another store who would be able to print them? They put me through the ringer but the Westminster store said NO PROBLEM and I could get them the SAME DAY! I couldn't believe it. So I went to Westminster to pick them up before they closed... sure enough, they printed 200 photos QUICKLY for me, asked if they could save me a trip if I needed anything else - stamps etc., AND... they charged me $80 LESS than the Arvada store! They said, there's no way that should have been almost $200 and charged me $100. Everyone I talked to (3 people) were so welcoming, professional, friendly... the Westminster store is def worth the drive! When I opened all my photos, they even hand wrote a personal note, they def went...

I have used Office Depot to print various marketing material including for sale flyers for real estate in Arvada, CO for over 10 years. Office Depot has a variety of supplies including print cartridges, paper, paper by the case, Hammermill copier plus products, Crayola products, including Crayola pencils, Crayola markers, and Crayola finger paints, office chairs, three ring binders, whole punches, print services, colored paper, single hole punch, double hole punch, three hole punch, and more. They have some cleaning products, coffee products, desks, game chairs, gaming table, gaming mat, printers, laser, printers, address labels, tags, spiral notebooks, computer, carrying cases, file folders, bank boxes, file, sharpie pens, paper, number two pencils, boxes, tax supplies. They have print services, photo services, and special order. They have multiple brands, Epson, HP, Brother, Hammermill, sharpie, paper mate, electronic, mailing, and shipping supplies, Lenovo, Microsoft, Dell. They have several types of pens, including ballpoint pens, felt tip pens, gel pens, roller ball pens, calligraphy pens, multifunction pens, counter pens, Check Fraud Prevention & Counterfeit Detector Pens, Bic pens. Markers include expo dry erase markers, washable art markers, overhead and flipchart markers, highlighters, and fine, point...