Update and edit to this review...I love to have the opportunity to eat my words... Wonderful news! I am incredibly relieved, my daughter is thrilled to bits, to have finally received a truly appreciated reply from Little Black Tux (fantastic response from LBT): "Hi Gina-Marie!
We sincerely apologize about the delay. Our email account had been compromised to a Spam list where we were receiving thousands of junk emails every hour. Through our best efforts we tried to filter and extract out all the valid email addresses. Mistakenly yours had unfortunately been allocated to our blacklist until it was just recently recovered and reassigned correctly.
We usually like to confirm sizing with our International Customers as we understand that the shipping cost is more costly and to send back an exchange or return can be a little more of an extensive process. Due to the server connection issue we apologize that our email was not sent or received on your end and ours.
We did go ahead and ship out the order as to not cause any further delay in delivery...Hi Gina-Marie!
We sincerely apologize about the delay. Our email account had been compromised to a Spam list where we were receiving thousands of junk emails every hour. Through our best efforts we tried to filter and extract out all the valid email addresses. Mistakenly yours had unfortunately been allocated to our blacklist until it was just recently recovered and reassigned correctly.
We usually like to confirm sizing with our International Customers as we understand that the shipping cost is more costly and to send back an exchange or return can be a little more of an extensive process. Due to the server connection issue we apologize that our email was not sent or received on your end and ours.
We did go ahead and ship out the order as to not cause any further delay in delivery. The updated FedEx tracking number is... It is set to be delivered to you by this coming Friday March 29th, YAY!
We went ahead and credited you back a total of $59.90 back onto your Paypal account (you should have just received an email confirmation regarding the credit). We truly do value every single one of our customers experience and sincerely apologize and waned to gift you the pocket square, bow tie, and tuxedo shirt.
We can only imagine how long it took for your daughter to save and sincerely thank you and her for choosing Little Black Tux to be her women;s tuxedo provider. We can't wait for your daughter to love her women's tuxedo!
Read moreMy favorite suit hands down so far! I had a Black Tie wedding to attend in Austin, Texas and this time around I was so sure that I wanted to wear a suit! I came across Little Black Tux website and I just knew these were the suits for me! First and first foremost, there are plenty of styles and colors to choose from but I had my mind set on Green. The suit arrived in a week, the fabric is as soft as it looks online and simply just has this sleek look to it.
Body type: I am 5'4 and 138 lbs and got a size 6, and it fit perfectly.
Alterations: Because I was wearing sneakers with this suit, I did get the pants hemmed a bit to make it shorter but they are generous with the length. The pants initially reached the bottom of my ankles for the taller girls. Additionally, I added a third button approximately 4inches up (comes with the jacket) so that my chest is covered up a bit more, but it looks great either way.
Price: Reasonably priced for the quality, brand and service! I don't think you can get this quality for any less.
I lost count of how many compliments I received this day, but in those moments I knew that I chose the right suit....
Read moreOrdered a Tuxedo from Little Black Tux . Ordered the black pants which came and was very large. Not at all according to the size chart. Very cheaply made and looked very cheap. The jacket that stated that it was White came in a very cheap Ivory color. I was totally disappointed with the overall quality of the entire Tuxedo and the package that it arrived in. It was a total waste of money. I requested for a return label on June 21, 2021. I was told that I would have to get approval for it to be returned to the center, this would take 1 to 2 days. If approved for return then I would get a refund. On July 7, 2021, I have not received a refund. I have emailed and called in reference to the refund that I was told was approved on June 24, 2021. Again, today I called and emailed demanding a refund of my money. Only after the demanding email did I get an from Little Black Tux that I would receive a refund. Also, there is a female that is on the company answering service that you can barely. There is no customer service at all... POOR at best.
DON'T ORDER ANYTHING FROM THIS COMPANY. NEGATIVE STARS
Worst service I...
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