I am writing this review to express my extreme disappointment with the treatment my group and I received during our recent visit to Bear Mountain Golf Course. Our experience was marred by constant harassment from the marshals, who seemed to go out of their way to make our round of golf miserable.
From the beginning, it was evident that something was amiss. We approached the marshal before teeing off to inquire about the course's busyness, to which he responded that it was not that busy. As we were celebrating my 40th birthday with a group of six, we asked if we could play together. Shockingly, the marshal informed us that playing as a group of six was not allowed, so we reluctantly agreed to split into smaller groups.
However, our frustration grew when we noticed two groups in front of us playing as a group of five. It became apparent that there was a discrepancy in the rules being enforced. Therefore, on the third hole, we decided to play as a group of six since there was nobody behind us, and we were not impeding the pace of play.
Unfortunately, our decision did not sit well with the marshal. At hole six, he approached us and reiterated that we were not allowed to play as a group of six. We pointed out the inconsistency with the group in front of us, which consisted of five players plus their girlfriends riding along for fun. Nevertheless, the marshal insisted that five was acceptable, but six was not. He forced us to split up and continued to follow us around the course.
As we reached the end of the front nine, two of my friends had had enough of the marshal's relentless monitoring and decided to leave. This incident alone significantly impacted the enjoyment of my 40th birthday celebration. The remaining four of us attempted to continue playing, but the marshal continued his intrusive surveillance.
I repeatedly tried to reason with the marshal, explaining that we were now a group of four and there was no need for him to follow us around, checking our numbers. However, he became increasingly hostile and accused me of talking back to him. Ultimately, he made the unjust decision to kick us out of the course.
This entire experience left a bitter taste in our mouths and made me question whether I would ever consider returning to Bear Mountain Golf Course. It is disheartening to think that non-local players are treated with such disdain, as if we are not welcome on the course.
I strongly advise anyone planning to visit this course, especially those traveling from out of town, to beware of the unwelcoming atmosphere and the potential for harassment by the marshals. This course needs to address its inconsistencies in enforcing rules and ensure that all players are treated fairly and respectfully.
In conclusion, my round of golf at Bear Mountain Golf Course was an absolute nightmare, courtesy of the marshals' constant harassment and their discriminatory treatment of non-local players. It is a shame that such behavior can ruin what should have been a...
Read moreWe came up for the weekend and brought my elderly Dad thinking we would rent two carts so he could ride along and enjoy the scenery. . The very rude brown haired front desk woman was so rude and would not accommodate us. She said you could only have two carts at each tee time and there was another couple playing at our tee time. My husband saw the tee time behind had only two people booked and wanted to reserve the other two spots just get a cart but the very rude women would not let us take the cart early and she said we couldn't have a 3rd. Cart at our tee time. I have never heard of this rule. The starter then came over after we teed off to harass us and tell us that they are ready to call security and kick us out because my husband wasn't wearing a collard shirt. Which neither was anyone else. Beware if you go here. . The front desk woman is not customer service friendly and will do everything she can to NOT accommodate you! The absolute worst treatment and customer service I have ever experienced: the woman at the check in should be fired as she is loosing this place good paying customers because she has some sort of power trip. The starter and the front desk woman ruined what was supposed to be a fun relaxing day for my dad who doesn't have much time on this earth left. All...
Read moreWe called and the only t time was late in the after noon, We arrived and checked in, they informed us that the group ahead of us had not arrived yet. They asked us to wait until they arrived. Another group arrived and were told the same thing, to also wait. When the earlier group arrived they let all three groups go, causing a big back up. Waiting our turn at the first hole, other people began to line up in carts as well as walkers. By the second hole one member from the group behind us walks through our game and precedes to jump to the 3rd hole passing us. Now the remaining two members of the group behind us began to yell 4 and start hitting the ball at us. We are trying to rush since the group behind us is now playing on the same hole. On the 8th hole the course Marshall finally comes by and tells us we need to pick up the pace it getting close to closing time. If you didn't make us wait for someone who was late for there t time we wouldn't have been backed up and running late. What a complete waist of money!!!!!!!! Sometimes they have a course Marshall at the first hole spacing people out, and this helps. They seem to book t times very closely together, also allowing whoever shows at whatever time to just jump in. There profits are way more important then there...
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