Splash Zone Waterpark At James Island County Park — Attraction in Charleston

Usually, we have a wonderful time at Splash Zone. It's something we look forward to yearly. Today was our first day at the park since COVID started. Overall, it was a good experience. The young adults at the entrance were polite and welcoming. The water was nice and clean, as were the bathrooms. My ONLY complaint is that there were about 25 empty floats (if not more) floating around in the Lazy River when we attempted to go around. There were also children swimming through the Lazy River instead of being instructed to get into their floats, as I've seen in years prior. I honestly was more concerned about the number of empty floats in the pool, as this could become a visibility hindrance - meaning if a child was drowning, but hidden under the floats, the lifeguards would definitely have a harder time seeing them. I saught clarification from management regarding what their policy was on empty floats in the river and was told, "We try out best to keep them out." I said, "Well, there's like 20 of them in there right now." She, seemingly annoyed, said again, "Well, we try our best." I then added my concern about them causing a visibility and liability issue. Once I mentioned this, she assigned the lifeguard beside her with the task of helping to get the spare floats out. In my 15+ years of coming to Splash Zone, this was a first for me. I wanted to pass this along so that it can be something that is discussed further. Otherwise, a great time...

We've been visiting the Charleston County water parks for years, and I'm just generally disappointed in our visit today.

Three of the slides are closed, I think due to the lifeguard shortage. I did ask one of the guards if that was the reason, and he nodded. I don't think it's due to anything being wrong with the slides, just short staffed. I'd be ok with that if it was publicly posted somewhere and a reduced admission to get in, but it was still $15.99/person, and you can't use all the amenities.

Overall, I'm disappointed in the parks in general that they have shorter hours this year and are closed earlier in the season than in years past. We used to get splash passes every year, but we didn't this year, and I'm glad we didn't waste our money.

Maybe it's time to rethink the lifeguard situation since it's so hard to staff. Invest time in training general park staff in first aid and have those staff be directing kids down the slides and scanning the perimeter of the 6" deep pool. Trained staff can rescue a kid from drowning in 6" deep water. We're not doing ocean rescues at...

My child almost drowned and no lifeguards assisted. My child also got lost in the tropical paradise and no one attempted to help me find her. When I approached someone to help she said I would call a supervisor not knowing if my child was injured or drowned. Told her I will not Wait for your supervisor and proceeded to find my child on my own. When I found my child, she was at the top of the tropical, paradise, cold, terrified, and shivering standing in the corner wailing. While a lifeguard just stood by and watched without saying anything, I asked the lifeguard why did not tell me my child was with you when I asked everyone if you saw, my child he said to me oh, I didn’t know all nonchalant. I am very disappointed that Splash Zone is being attended to by kids who have no humanity or sense almost of responsibility when it comes to something so serious as guarding lives By the way, no one saw when my child was about to drown, but the whistle was blown when I touched the rope!!!! TRAIN YOUR STAFF BETTER or this place will end up with...