My mom spent five months in assisted living at Kingswood and recently transitioned to their memory care program. I can say without hesitation that she has received the best possible care. The excellence at Kingswood begins with outstanding leadership and continues with an incredible staff and a warm, welcoming environment. Let me share what makes this place so special:
Leadership That Truly Cares: Jason and the administrative team lead with compassion, dedication, and a deep commitment to each resident’s well-being. Jason isn’t just the executive director. He’s a hands-on leader who genuinely cares. He welcomes feedback, is constantly working to improve residents’ quality of life, and even shares his personal phone number to stay available around the clock. His caring attitude sets the tone for the entire community.
An Exceptional Staff: Every staff member, from maintenance to medical, housekeeping to dining, and activities to administration, shows genuine care for the residents. They don’t just do their jobs; they form real connections. I’ve seen team members check in on my mom just because they care, not because they had to. During a recent hospital stay, multiple staff members from various departments reached out to say how much they missed my mom and looked forward to her return. Their support and responsiveness at all hours have been incredible and so comforting for our family.
A Beautiful, Comfortable Environment: Kingswood is not only well-maintained, but beautifully decorated throughout the year to bring joy to residents and visitors. The rooms in both assisted living and memory care are clean, comfortable, and furnished with attractive, newer furniture. The entire facility is spotless, thanks to an exceptional housekeeping team. From the moment you walk in, there's a sense of calm, care, and community.
Finding the right place for a loved one is never easy, but Kingswood Reserve has been a true blessing for our family. The peace of mind I have knowing my mom is surrounded by people who truly care is something I wish for every family navigating senior care. I wholeheartedly recommend Kingswood to anyone looking for a place where their loved one will be treated with dignity, respect, and...
   Read moreThe staff at Kingswood Reserve are exceptionally kind and accommodating. This assisted living facility is not only impeccably well-managed but also has the refined elegance of a posh hotel. Yet, beyond the aesthetics, what truly sets Kingswood apart is the extraordinary dedication and vigilance of the care team.
Twice now, they have swiftly and meticulously identified and responded to life-threatening situations involving my mother. Their attentiveness, professionalism, and clinical judgment have made a meaningful difference in her safety and well-being. I can say with confidence that the staff genuinely care about my mom, even on the days when she can be a bit cantankerous, and treat her with the dignity and compassion every family hopes for.
Navigating the world of assisted living can feel scary and overwhelming. If you are exploring options in the RDU area, you owe it to yourself and your loved one to visit Jason and the team Kingswood Reserve. It has been a source of comfort, trust, and peace of mind for my...
   Read moreHaving seen several senior living facilities in OH and now NC, I, without hesitation, would rank Kingswood Reserve as the best adult living place in this part of NC. It's physically beautiful but that isn't what makes it the best. The dedicated caregivers who have the hardest job working in memory care and assisted living are the best because they treat the residents with respect. Jason, Campus Director, maintains a relationship with his residents in all 3 sections of Kingswood Reserve. I've rarely seen someone as dedicated in giving seniors what they need. Respect between Jason and his residents is unwavering.He has a ♥️ for seniors. These are reasons we as a family chose.Kingswood Reserve. Why a 4 star? Because it's a brand new facility building up to the best...
   Read more