Spartan Tool Supply — Attraction in Columbus

We used to use these guys a lot for tool purchases quite often for our company and our sister company but we will not anymore. We are in the security locmsith business and our integrity is paramount for our trade.

This being said this is our story.

Purchased a walk behind saw from them for jobs. Saw was good for a long time so no complaints here. Saw quit working so I took it out of its cradle to have one of our guys drop it off to have it looked at and since it was purchased at Spartan this is where we took it.

Sat at their location for 3 months before they finally looked at it so we bought another one from Ohio Power in the mean time. Was finally contacted and told that the saw needed a new motor for $900. Decided to get a 2nd opinion from someone else who was also a dealer for the saw manufacturer. Picked up saw from Spartan and took it straight to other dealer. The other dealer also had it for a few months but it was fine at this point this was going to be spare unit.

Was told by the other dealer that the saw was missing parts a coil and wiring harness. Contacted Spartan to ask why the parts were not returned with it and was told that it came in taken apart. Now I am the owner and I bought it I took it out of the cradle and handed to my employee to drop off. It was not taken apart when we dropped it off and it was not apart when we picked it up to take it to the other dealer. Being a lockmith safe technician I cannot stand being called a liar by someone obviously. But this is exactly what happened I was told it was dropped off this way and the motor was blown. Well Spartan the motor was not blown the sprocket bearing was bad and other dealer said it should run once the parts were put back on. You could not pull the start cord because the sprocket was locked up due to the bearing. The motor was...

I had the best experience today In my 50 plus years of being in business I have never Received the positive experience in having a tool repaired. Today while using my Milwaukee Saw all that I’ve have since the 80’s. I noticed a loss of power and determined the brushes Needed to be replaced. Upon checking on the internet I found Spartan Tools carried Milwaukee tools. I called and talked with this gentleman and he looked up the part Number. They had I stock. Drove out to the place and the fellow in service replaced The brushes at I cost to me. Went to pay for the brushes and there was no charge This site does not have enough stars to give it credit for. My thanks to the owner for The service I received. I would recommend this establishment to anyone. If I was not Retired from the building business I would purchase all my tools from Spartan Thank you to the owner for hiring...

Needed a drill bit to cut through hardened steel plate (10) holes 7/8" dia. Bought what we believed to be what was needed. Stepped up the holes small to large using oil. When using the larger bit it wouldn't cut properly. Returned the bit explained what had taken place, the owner worked with me & replaced the bit with one from a set & took care of my problem. I've bought different items from here & have always been greeted upon arrival & helped in my purchases. Prices are high like everywhere else, but they've given me real & honest information & treated me fairly. The tools that I have purchased have performed well & done the...