Denali Computers Mac & PC Repair Services — Attraction in Port Orchard

UPDATE: I got an email on 8/9 that must have been like a blast email to their mailing list. Just a generic sale email or whatever. I emailed them back very nicely asking if they were open now and I got no response again. Maybe they just knew they were gunna hate me? idk lol. never had such a weird interaction with a business before. Well, lack thereof.

I think this place went out of business. Last month I scheduled an appointment online to have my laptop looked at. I received a confirmation email and text with the date and time to show up. I showed up for my appointment but the store was locked up. Tried calling them a few times, no answer, left a message but obviously decided to leave after like 15 minutes. I've called them once a week for the last three weeks and still haven't gotten any response lol. I'd love to have my laptop fixed without having to take a ferry to seattle to go to the stupid...

One year ago, I had a crippling crash on my business computer. Had Denali re-image the HD and everything worked perfectly. Except the antivirus software they installed without my consent. The program is not just installed as an applications you can just remove from your computer. Every morning I get an error indicating the program cannot reach the server after I uninstalled. To further add to my frustration, no one is getting back to me. The fix was upwards of $500 for an hour of work which is super expensive given there was no hardware purchased and feel the high price was because the repair was an emergency repair, taking advantage of the situation. Although they fixed the computer, I fear the error will cause harm to my computer. Some programs are force closing or crashing since the uninstallation of their proprietary program. Didn't give one star because I will give them a chance to...

After 25 years of not building anything. My adult son and I wanted to be able to game across state lines with each other so we researched and bought every piece of this PC and when he came to visit we built it... Apparently we put the CPU in backwards and bent some pins on the motherboard. It just sat there for over 4 months... After some research we settled on Denali computers to do the repair .. they were over an hour away, and I'm still glad we did it.. they made the repair and hooked everything else up that was forgotten. I am very happy with their service and would do business with them again regardless of distance. Tonight I am gaming on that beast... Now if I could just cut out of...