I would have given this tour a 5-star but let me tell you why I didn’t…

SHOUTOUTS: But before I get into that, I’d like to shoutout the nice older gentleman that works for the trolley tours by the name of Richard. He was such a pleasure to speak with shortly. He gave all the kids stickers, and even made sure my infant baby had one. 😅 Another shoutout to Alicia!! If you get to ride the “Hot Mess Express” you’ll have too much fun while you tour. She did an amazing job. Including all the puns. 😂

REVIEW: Now, the reasoning for the lower rating is because my family & friends were discriminated against! 😤😡 (Which I posted two of the videos) I did not catch the older women’s name, but she was working the same shift as Richard on 4/29/23 approximately around noon. That old boomer had the audacity to place ALLL of the black people in the back of the trolley. My family was the first to board. She asked how many in my party. We said 9. Then proceeded to place us in the back, even after Richard flagged us to come to the front. The family behind us was also black. However, they were a family of 10. One of the ladies asked if they could sit in the front and that old bitty actually told them “NO!” Then she tried to change her tone by stating “I’m just trying to keep you guys altogether.” Then we all yelled “WE’RE NOT TOGETHER!!!” Then she said it was too late for them to move because boarding already started. That was BS! We were the first two families up and there’s not assigned seating. Everyone else was able to sit where they wanted to.

As the day progressed we keep seeing black families, couples, etc on the BACK of the trolley’s. (Which I captured in the second video) We seen a third trolley like that too, but I wasn’t quick enough to capture it via video. Needless to say, she had my blood boiling all day! We came to hear about the history of the past, not be treated as if we were living in the past.

However, my family and I are easy going people and we made the best of it. But that was not a pleasurable experience whatsoever. Even the kids were saddened by this.

It’s definitely time that you guys do some inclusive & diversity segments when you hire your employees! The fact that we traveled all the way from Tampa to deal with that was completely absurd. This wasn’t a nice Saint Augustine welcoming at all!

PARKING: Free, if you have tickets and park in the designated parking lots by Old Jail Museum.

BATHROOM: located in Gator Bob’s.

TICKETS: Can be purchased online & in person. Price range is around $16-$20.

RIDE TIME: The full tour is 22 stops. Runtime is approximately 1hr 30mins.