I took my Dell laptop to them to repair a broken hinge. They told me that it was easy to do; they would just take off the back and epoxy the hinge. Thus, since it was just a case issue, I didn't prove to them when I dropped it off that it was working - big mistake. However, they called and said they couldn't boot it up and asked me to bring in my power cord. When I went it, the computer would not power up and they said that something must have happened to the mother board. By the way, it was working just fine when I took it in, but since I didn't show them that when I dropped it off, they took no responsibility. So I do not know how my mother board got damaged in their repair shop, but it didn't seem to matter to them. And the hinge repair didn't work either! So, I took it to Best Buy who sent it off and fixed it for me free of charge. I...
Read moreThese folks are great. My desktop computer would not turn on one morning. They diagnosed the problem (the internal battery that operates the CMOS had died), fixed it, and most impressively, tested it over the weekend to make sure it stayed fixed. I took it in on a Thursday and picked it up Monday. I highly recommend them for their integrity, service, expertise, and price. Please consider spending your money here with a locally-owned business instead of going to a corporate electronics store (where they are not in business to fix things but to sell...
Read moreI'm a gamer that custom built a PC 10 years ago. Shortly after I moved into a house that doesn't have an adequate space to work on my rig. Don at Premier has been installing my upgrades ever since. I love the work they do and their pricing is MILES better than the geek squad. I highly recommend this place for anyone who has PC issues. Whether it's hardware or software, Premier has...
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