The Zebra Room — Attraction in Conway

Let me just say, I am someone who will go out of my way to write someone a stellar review when I have a good experience, and I was hoping this would be one of those good reviews, but unfortunately, Olivia has left a TERRIBLE taste in my mouth. Let me start by saying when we arrived at her "private dance studio," she REEKED like alcohol and we are 99.9% sure she was drunk as she kept asking us the same questions over and over and her breath had a strong scent of alcohol on it. The dancing was decent though.

So we paid on the spot for 4 sessions upfront, which we felt very pressured into doing.

My fiance has a career that is extremely demanding, and highly unpredictable, so it's very hard for us to find time to do things and plan. Not to mention we decided to proceed with our postponed wedding 2 months prior to the date, so we had A LOT of planning to do in just two months and were getting bombarded with last-minute things he had to do for his job. It has been a very stressful and extremely busy wedding planning process.

I called Olivia to say we were 3 weeks out from our wedding and my fiance was called to head out of town for the next couple of weeks and will return right before the wedding, so we'd be unable to attend future lessons and would like to recieve the unused funds back. She had the nerve to say "Oh you think you're busy? Well so is everyone else!" And then had the nerve to say "Well it sounds like he's very successful so I'm not refunding you" insinuating that we could afford to lose the money for the dance lessons we paid for upfront but would be unable to attend. Then she said she could not talk about this right now and hung up on me! I was literally so shocked and absolutely appalled at the horrible customer service and unprofessionalism, especially after seeing so many of her good reviews. I felt so mistreated as a client and will 1000% NOT be recommending this business as no one who is paying for a service deserves to be treated this way, especially in this stressful climate we are in in this world. Especially a freaking BRIDE. Like where's at least a sliver of compassion?

Take this for what it's worth, but just know what you're getting yourself into. She might be good at dance but she is INCREDIBLY unprofessional and did not leave us on a good...

My son (the groom) & I (groom's mom) cooked up an idea to do a fun dance to entertain his bride. We chose Uptown Funk by Bruno Mars. Olivia was amazing to work with and was creative in exactly the way I imagined. We wanted something fun, spunky, funny, with some wow factor and she didn't disappoint. We worked hard and she contributed to a wonderful and uniquely special bonding time that nothing else could have come close to providing. Thank you Olivia for all your work. The extended families are still...

Olivia is awesome! My fiancé was not a dance but he actually had fun and was asking me when our next dance lesson was. Everyone at the wedding loved our dance and were so impressed. You won’t regret...