We signed up for a Cranberry Water Park at the end of May 2022. Our summer schedule ended up being so busy that we did not have the chance to activate our badges all summer, we did not use the park once. We realized that the Park issues no refunds or transfers but I called to inquire anyway, since we did not activate the badges. The Park likely has to account for all guests to determine how many people to hire for the summer, but I think it’s highly unlikely that so many families are signing up and not coming. The thing I’m most disappointed with aren’t the rules, but the fact that the excuse I was given is “that it’s complicated. We tried transferring funds during COVID and it got messy”. I think the Township should be a little more innovative, and modify there no exception policy. I think not activating a membership and not visiting the property should be an exception, or consider tax writes offs as a donation to them (because that’s essential what it...
Read moreThere's several wonderful things here: the food and snacks are reasonably priced; the lounge chairs are first come first serve, and my group had over a dozen individus and finding chairs was easy (Friday early afternoon); life guards were attentive and kind ("hey sweetie, please don't run," or "hey, sorry but we don't let people hang on the bars."); and the 15 minute adult swim each hour was so nice (good for rehydrating, bathroom breaks with the kids, actually being able to swim a couple laps as an adult, etc). Great visit! Would love to go again, and I recommend it...
Read moreThe pool was great! The experience not so much. After being there a while swimming with my kids I was told my littlest one didnt have the right swimmies on. They told me we had to get out of the pool. They gave me this life vest thing to put on her which kept making her face go under water. We ended up just leaving and it honestly ruined our experience. We will be trying to go back this year to give it...
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