Disclaimer: the museum is wonderful but the service was terrible which is why I am giving it one star.
I visited the Sequoias today with my husband, mother in law and elderly grandmother and before leaving we decided to stop in and buy some gifts for them to take back to Germany. It was around 3:30 pm, and there were only maybe 5 other people inside the museum. When I walked in, I made eye contact with both employees working (a gentleman in the front information desk and a woman behind the cashier station. I of course greeted them; neither of them returned it. The cashier actually looked annoyed and during the entire time gave us ugly looks. Between the three of us we spent at least $100 on tchotchkes and the cashier especially left clear with her body language and glares that she wanted us out of there as soon as possible. My mother in law purchased several magnets and the cashier didn’t hand them to her, or offer a bag or paper or anything. She gave her the change and turned away, telling her coworker she would be back and walked away.
What made me most upset was when ny husbands grandma handed her cash to pay, hesistant because she is used to Euros and is still figuring out the different dollar bills values, the cashier took the bills, glared and then made a point of disgustingly putting on hand sanitizer because she made contact with the bills after an 83 yr old woman had.
Look, I worked in customer service for almost 15 years; I get it. Holidays are tiring and Friday afternoon we all just want to go home. But we were extremely cordial, pleasant and easy to help. We didn’t ask questions or ask for more stock of products etc; and this is the first time we had such rude service from National Park employees. I’ve visited many parks and never had this happened,
In summary, if you hate your job, I get it. But just quit! It’s not anyone else’s fault and we did not appreciate having an amazing afternoon defined by seeing something as amazing and impressive as General Sherman marred by an...
Read moreAlright, So I've anticipated our trip to this museum for some time now. Years ago as I was told by a well experienced man who has been in this area for years now and has always had a huge amount of time of his life spent in this area since he was born. That cedar Grove was the original location of the museum and was loaded with historic artifacts from the beginning of the parks rising and quite a few years ago the parks had a dispute with the location of the museum and how it should be moved into the Sequoia park section along with the antique tools and equipment for the museum to use for display and exhibits and so forth. I have been hearing about this museum and the antique artifacts for years now and for the time and gas and built up anticipation of finally getting to check out all the stuff that was used in the upcoming of the park . . . I quite frankly feel like I was bamboozled into driving all the way through this very horribly engineered wasteland only to be seriously disappointed 😥 when finally arriving at this museum! Obviously I am not lying about this because I can't find a way to explain it. TOTAL WASTE OF TIME AND MONEY USFS! Literally convincing people to drive up to visit a place where they " have a museum " for a opportunity to learn about this place that has a huge influence on our society.. Just to be absolutely disappointed and left to feel taken advantage of! Seriously though. There is absolutely NOTHING to show the people that come from all over the world. NOTHING! And why not? There was an amazing amount of old tools and equipment that was used for logging and so much more. WHAT HAPPENED WITH ALL OF THAT STUFF!?? IT WAS really a huge deal for everything to be moved from cedar Grove to this new location in Sequoia park.. it really makes a great experience for everyone? I will never be wasting my time and hope it helps you out too. It's a freaking joke and I'm not surprised being that it is the usfs that is behind the whole thing. Where is all the stuff that was...
Read moreThe Giant Forest Museum is about the giant sequoia trees in the Sequoia National Park in southern California in which the museum is located. This place is a must see for anyone... young, old, used to hiking or unable to hike because everyone can see the surrounding giants and be awed by simply driving through the park. We are not hikers and I have an arthritic knee so we were only able to walk the short walks but the walks we took advantage of would accommodate a wheelchair as well. We entered through the SW entrance and drove up mountainsides before reaching the trees and forested areas; the scenery was breathtaking! For me it was breathtaking for the scenery but also quite literally because I have a fear of heights and we drove up mountainsides to get to the trees but I'd do it again. My husband was patient and drove slowly to accommodate my fear. If you absolutely could not take the height, there are more National Parks protecting the giant redwoods in northern California that does not include mountainsides. My 82 year old mother and myself drove through the northern park about 4 years ago and it was equally beautiful. We both speak of it often. There may have been hiking trails there as well but I am not aware of them. I have included pictures but the truth is the pictures just can't do them justice.... you need to be there to take in the majesty of these trees! I encourage all to at least drive through one of these parks if it is at all possible. We drove almost 3,000 miles to get there and it was...
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