Cook Forest Fun Park — Attraction in Farmington Township

Very disappointed in this attraction. From the time my family pulled in to have our family reunion and the rudeness from the owner about parking as soon as they got there and the hurry to move the cars of the elderly that were unloading. Especially when the cars were parked out back, out of the way, off the trail, not causing any bloackage for other cars or people. Was 100% uncalled for.

Very rude workers and the owner him self Very rude to children talking to them as if they also were not customers. One lady from another party/vistor actually was bold enough to stand up to one of the workers rudeness toward children. (Goooo lady)

Came to find out that when one our relatives went to get the deposit back at the end of the reunion the owner accused our party of being rude to workers and causing issues. Owner then gave a description of said person and vehicle. All info owner gave was a description of NO ONE from our party and we can no longer have our reunions there that has been held there for years.

Needless to say our family will not be back, it was a fun time, nice place but customer service was terrible. To be accused of such acts with out looking into facts or talking like a man/owner, this establishment should be ashamed to have such environment thats directed toward the children/familes with an owner/workers like that. After reading many reviews I clearly am not the only one who has ran into this owners tantrums.

UPDATE........IN the response below shows no concern over the acts or accusation that were made. Not only is the business loosing a whole family of many people, alot of us has spread the word in our communities and our jobs.

Most business owners would be reaching out to get to the bottom of a conflict that 100% didn't not occur because of our party. What a terrible...

According to the website, the park was open until 8pm today, a Sunday. At approximately 4:50 my son was in the main building and asked the worker if there was anywhere he could spend his last 50 cents. The worker shook the tip bucket. My son chose instead to put his money in a claw machine. The worker walked over, unplugged the claw machine and told him to “go, we’re closing.” My husband observed people still in the park so he wasn’t sure if the park was actually closing before 8 or not. Rather than confront the worker (who had a black beard), my husband chose to take the kids are go. From the time they arrived and paid, until the time they were told the park was closing, they got about 3 hours in for what they paid. The sad thing is, my son told me when they first got there, from what he could see, he “couldn’t wait to get in there.” Then, calling me on the ride home, he still said they had a great time “but the people were very mean there.” How...

New ownership is absolutely horrible. We booked the pavilion over 30 days in advance for our softball team picnic. Received an email 2 hours prior to our arrival that they double booked and we would not be able to use the pavilion. They set up picnic tables for us to use and said sorry for the inconvenience. We asked for a refund of the $50 deposit since we had no access to the pavilion. Told us no and that there was nothing they could do for us. Entirely unprofessional and made no effort to make things right for our party. Beware.

As to your reply, nothing I said was untrue. You did not deduct anything from my bill. We paid full price for the group tickets and did not receive the use of the pavilion. You refused to work with us due to your error, and I never agreed to anything. I prepaid $50 to hold the pavilion that you didn't provide. Looking at other recent reviews I'm not the only one having issues with the...