Grand Canyon Caverns — Attraction in Four Corners States

I have never written a review. This is my first. I had such a bad experience I feel compelled to let people know. I know it's long, but I want you to know all the details so this doesn't happen to you.

We stayed at the camp site 2 nights and the inn in the cave the 3rd night. Since we first arrived to the RV site, the employees would not answer our questions well. We asked about the RV dump, the bathrooms and bathroom keys, and they would either give us different answers or say they are not sure.

The real problems started the day we stayed at the cavern inn. I asked early in the day what time we could check in. Reggie, an employee, who was also our attendant for the night stay, told us around 2pm or 3pm. Later, we tried to check in at 2pm then they kept pushing the time back. I asked at 2:30pm then 3pm. Then a little after 3pm, Reggie tried to rush us into the room. He kept reiterating he had other stuff he had to do by 4pm.

Later, they informed us that there was a ghost hunt happening at 6pm so the lights are going to have to be turned off for an hour. Essentially we weren't able to enjoy the room for one hour and they didn't inform us of this when we booked the room - which was back in May, about 4 months earlier.

Around the same time, we were wondering if the cavern inn included meals for us. We went 5 years ago and it included a free meal so we thought we would ask.

3 of us asked at separate times, whether we get a free meal with the room. One of the cooks we were talking to told each of us yes. So we all ordered food. We were also told they could serve us in a small diner in the cave at 6pm when the ghost hunt was happening, so we thought, "Perfect!" since we couldn't enjoy the room.

Later when we were about to be served at 6pm in the small diner in the cavern, I asked the waiter (which was a different guy than earlier) if it's too late for me to get a shake. He seemed confused and said he will ask.

They came with the food and Reggie (our attendant for the night) said something along the lines of, "Hey sorry but you guys are going to have to pay for the food." All of us told them that we were told that the food was free and that's the only reason we got the food. We were camping for days and we had enough food, we thought if it was free AND we couldn't be in our room, why not get a free meal?

Reggie said we could call the manager, Randy. One of used the phone in the diner to call Randy. We spoke with her kindly and explained that we've been here for days we have food and we only got the food cause we were told it's free AND we couldn't enjoy the room due to the ghost hunt. Also, if the food was in fact not free, they should've said that BEFORE they served us to at least give us an option. They were not having it.

A few minutes later 2 of us went up to talk with Randy, the manager. We argued with Randy and eventually she gave us the meals for free.

Not too long after one of us went outside to grab a few things Randy told him that they are going to charge us an extra $200 for the room cause we have 8 instead of 6 people... that was never a problem until after the free food. Also, we booked the room saying we want to bring 8 people and it was perfectly fine. Again, we booked this room 4 months ago.

Later on, we are in the cave. I'm showering, everyone's hanging out, and then all the electricity and water go out. The other guys are flipping the switches (that they showed us how to use earlier) to get the lights and water back on in the room.

Please read the screenshots for the rest everything...

The Grand Canyon Caverns Inn is a unique accommodation located near the Grand Canyon in Arizona, USA. It is situated in the Grand Canyon Caverns, which is a large limestone cave system. Here's some information about the inn:

Location: The Grand Canyon Caverns Inn is located along Route 66, about 200 miles west of the South Rim of the Grand Canyon National Park. It is about a 3-hour drive from Las Vegas, Nevada.

Accommodation: The inn offers a variety of rooms, including standard rooms, bunkhouse rooms, and suites. The rooms are located in a separate building from the cave itself, providing a comfortable and convenient stay for guests.

Amenities: The inn provides basic amenities such as comfortable beds, private bathrooms, air conditioning, heating, and Wi-Fi. Some rooms also have mini-fridges and microwaves. However, it's important to note that the amenities may vary depending on the specific room type you choose.

Cave Tours: One of the main attractions of staying at the Grand Canyon Caverns Inn is the opportunity to explore the cave system. The inn offers guided tours of the cave, which take you deep underground to see stunning rock formations, ancient fossils, and an underground chapel. The tours are led by knowledgeable guides who provide interesting information about the geology and history of the cave.

Other Facilities: The inn also has a restaurant called the Cavern Grotto, where guests can enjoy meals above ground. They serve breakfast, lunch, and dinner, with a focus on American cuisine. Additionally, there is a gift shop where you can purchase souvenirs and mementos of your visit.

Nearby Attractions: Besides the cave itself, there are other attractions in the area worth exploring. The Hualapai Ranch, located nearby, offers horseback riding and cowboy experiences. The Colorado River and the Havasu Falls are also within driving distance, providing opportunities for outdoor activities and scenic hikes.

It's important to check the availability and make reservations in advance if you plan to stay at the Grand Canyon Caverns Inn, as it can be a popular destination for tourists seeking a unique experience near the...

I was grateful for the opportunity to stay at an RV Park near(ish) the Havasupai trailhead. The spots have electric (30 and 50 amp) and water, and there is a dump station behind the gas station. We arrived just after a snow melt, so the RV camping area was really muddy. Without 4WD, we would have likely gotten stuck. It was the kind of mud that cakes on to your shoes and tires. We could faintly hear the trains running pretty much all night. They were working on tearing down the restrooms while we were there, so there was a bit of daytime noise, too. Otherwise, it was very peaceful. We only saw a few other rigs the entire time we were there, and hardly saw any people. A guy came by and checked our trash can for garbage every morning, and the few people we did meet there were very nice.

Unfortunately, the caverns were closed due to a busted elevator. The gas station was also closed. The nearest gas station is 8 miles down the road at Peach Springs. We didn't make it to the restaurant, which is back near the campground. The little shop in front of the motel had a good selection of last minute necessities, microwavable dinners, snacks, candy, beverages, and even some backpacking food.

My hiking buddy stayed in the motel, which lost hot water the first night she was there, and was a bit noisy with people in neighborhood rooms. I would stay here for it's proximity to the trailhead. This is also where you now need to check in, with coveted permits, for hikes to Havasupai, so that makes it very convenient. We checked in the day before our hike and got an early start while everyone else was waiting outside for the office to open.

If you want to stay somewhere nicer, stay at the hotel in Peach Springs. If you aren't too picky, and you like quirky, off the beaten path kind of places, this might...