This place is honestly amazing! They have constructed this very cool climbing course in a very pretty area and kept from being very invasive of the surroundings, therefore it still seems natural and untouched. They are set up for multiple skill levels and have a universal starting point for all courses to better get you started and/or advancing on. You are safe! They use a constantly tied system where you are always connected to the safety line. Once you start the course, unless it is a harder one, the only way to get down or stop is to finish the course. This is where the review sort of changes from the 5 to the 4.... We had an issue with the latch system where one of the latches would not release, one is always suppose to release to attach to the new line.... Well, both were locked and the only way to fix it was to cram the next person around and let that person go back to the start of the “obstacle” on the previous platform and attempt a few times to get it to release. We figured this on out on our own after a sec and got it all fixed.... (4 star because we could not find anyone anywhere to help us, nor was an explanation explained on how to fix the issue nor did they have anyone around to relay our problem, so you are on your own some....). Next one is skill level ability and having to finish with no way back.... We were on an easy harder course start with about 20 minutes left and they almost told us no, even though we finished it in 10 minutes last time... not cool... But, I will explain why on all of this... We got going and about half way through, we hit kiddos and an unprepared mother.... the lead kid got sick and scared and could barely go, mom was 4 kids behind the lead kid, and he wanted to quit(remember you cant quit or get off until the end). Lead kid did not know what he was doing at all. This last time took us well beyond our end point and really jammed up everything. When we left people with reservations were not happy because nothing was started on time. (4 star because they need to find a way to have an adult or an experienced person be able to be in between kiddos that should not have been let on that skill level to begin with, or access from an employee to help, access for them to get down easily, or just better judgement on people with kids and having enough adults to watch 5, 7 year olds with 1 adult). That last course only should have taken us 20 minutes maximum, but took well over an hour...
Great place, but has a few drawbacks.... Would definitely come back again and hope for no kids on...
Read moreMy group included my little brother who is a lanky football player and not very flexible, my husband who is fit but also not very bendy, and myself who does aerial silks and occasional trapeze which means I’m moderately fit and flexible. We all had a great time. The courses progressed in difficulty but were never too easy. There was something interesting or challenging at every level. My advice to everyone is BE CREATIVE. Not everything is as straightforward as it looks (I’m looking at you, Colorado Course) and sometimes standing up is not to your advantage. It was really fun. We did the three hour ticket and as much as we wanted to hit the black diamond level, we were out of time and exhausted by the end. I really appreciated a couple of features in particular. We’ve been to another ropes course closer to home (Monument, CO) and had safety issues every time. They were manageable but sketchy as hell, especially given how high up their structure went. The lobster claw locking mechanism at Treehouse was much more secure! The carriers for the zip lines and the autobelays also were solid. I also appreciate that all of the courses start at a central location and that you have to show competency at one level before advancing. It prevents people from taking an “easier” way and getting the group separated. You go through one level to the end. So it end up being a lot more cheering for your friends “you can do this! I know you can figure it out!” It was a great experience and since we complete the Colorado course without using the safety line, we can go back and do even harder...
Read moreI wanted to go to Treehouse for a school kickoff event. Unfortunately, they include a requirement to sign that you won't hold them responsible for their own negligence in their waiver! I called Kelsey to ask for a revision of the waiver and she refused. I asked her if she thought it is ethical and trustworthy for a business to refuse to take responsibility for their own negligence. She said yes. Her reason: their lawyers told them it was legal. Of course it's legal to put anything you want in an optional contract. I have actually asked lawyers about this issue because (as Treehouse will tell you in an attempt to excuse themselves) it is included in almost every waiver for this kind of activity. An impartial lawyer will tell you that it wouldn't hold up in a court of law, but it would cost the plaintiff more time and money to bring it to court. Basically, businesses are trying to price you out of being able to hold them responsible for their negligence. Legal and ethical are two different things. As a well-respected (See all their other reviews) business that provides a unique experience in this area, Treehouse had the opportunity to be a leader in showing commitment to ethics, but they chose...
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