I left plyers in my hood and and noticed they were on Rafas work desk after he shut the hood of my car to connect the battery. So I asked him did he see my plyers and he said they are in fact in my trunk. I wait and watch him sneak them back where they wasn't, in my trunk. Then after hes done he keeps my box ,manual and harness straps for his collection stash, (I'm Guessing). He kept my box/packaging which ended up in his dumpster.. I came back next day to get my property I wanted and assumed he knew that I wanted them. He was not there but I dug in his dumpster to find my straps and manual and found the box in the dumpster but nothing inside. By now hes back so I ask Rafa if he has my straps or manual and he pretended he cant speak english well , all of a sudden. Now my unstrapped speaker moves and a wire is disconnected. I paid him 150 dollars for this type of work and had all my wires already. Hes steals whenever he can so you know hes overcharging for everything He was rude and unstable when l tryed to dialogue with him about his practices .He did his best shrugging me off. When it comes to his customer skills hes lost. Now I'm just his latest victim. I got robbed and its so petty but the principles of his thieving ways is making me upset? Sneaky liar and a slacker. Hes very unprofessional yet he seems to yearn for respect like hes legit. Skimming type petty thug. The guy was really bringing me to the point of taking back from him like he did to me. He wont make...
Read moreIf I could give Rafa 10 stars I would, 5 isn’t enough. I looked high and low for someone to fix the issue I was having with my Jeeps touchscreen, it started to bounce around, placing fandom phone calls, Bluetooth and navigation stopped working, AC and Heat would turn on and off randomly, it was POSSESSED! It was to the point I could no longer turn it on. After doing some research I discovered it is a common issue with a lot of vehicles regardless of the manufacturer, over time the touch screen starts to delaminate. The solution is to replace the screen. So, my hunt was on, to find someone that understood the issue and could fix it, that is where Rafa came it. Oh, believe me I talked to a lot of other car stereo shops that said they could fix it, only to find out they didn’t do the repair inhouse, they sent it out for someone else do replace the screen, who that is God knows. My replacement screen is better and clearer than the original that came with the car when it was purchased. No need to have a dealer make the repair for double the $$, and whatever you do don’t trust the replacements you can buy on Amazon, they are junk. If you have the same issue, regardless of the make and model , save yourself some time, just go to Rafa, you won’t be sorry. He can fix anything! Rafa and his team...
Read moreSo I posted a review a couple weeks ago about my sound system not being installed properly. Almost immediately the owner Rafa had contacted me through Facebook, and wanted to find a solution. He insisted I come back to his shop so he can fix it,I went 2 days later. We worked out a plan and he was a man of his word. Not only did he install a new amp and support, he rewired all of it and he also reattached glow lights i tried installing (myself) inside of my car.
I could not be happier with the results and I regret doubting him at any moment, I would recommend Rafa to my friends and family.here It’s hard to find someone that takes pride in their work and keeps their word when they say something and Rafa represents...
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